Pharmacy Intern Grad

Walgreens•Lewiston, ME

12d

About The Position

Provides pharmacy consulting services to customers on medication use, drug interactions, and preventive healthcare services such as immunizations. Ensures prescribed medications are compounded, dispensed, reviewed, and verified in accordance with regulatory guidelines and company policies and procedures. Supports pharmacy workflow and assists the Pharmacy Manager with pharmacy financials, inventory management, and customer experience. The role provides customer service and medication counseling, performs pharmacist tasks as workload requires, supports pharmacy operations and compliance, and delivers retail, clinical, and wellness services. It also assists with staff training and performance, ongoing professional development, and communication of corporate health and wellness information. The position requires willingness to obtain a Doctor of Pharmacy (PharmD) degree from an accredited educational institution before the start date, pharmacist licensure in the states within the district within 90 days of hire per district guidelines, and immunizer certification or willingness to become an immunizer within 90 days of hire. The job posting states that the role will remain open until filled and directs applicants to Walgreens’ benefits page for benefit information.

Requirements

Willingness to obtain a Doctor of Pharmacy (PharmD) degree from an accredited educational institution before the start date in the position.
Willingness to obtain pharmacist licensure from the respective Board of Pharmacy in the states within the district within 90 days of hire, per district guidelines.
Certified Immunizer or willingness to become an immunizer within 90 days of hire.

Responsibilities

Greet customers and patients, offer assistance, resolve issues, answer questions, and model customer-service best practices.
Build relationships with valuable customers by anticipating needs and proactively offering services.
Promote healthcare services, including patient consultation, medication management, drug therapy reviews, immunizations, flu shots, and diabetes awareness.
Counsel patients on medication use, side effects, interactions, contraindications, privacy, generics, lower-cost medicines, and over-the-counter products; refer patients to medical providers as needed.
Perform pharmacist tasks, including compounding, drug therapy reviews, verification, medication management, and review, interpretation, and dispensing of prescribed medications when workload requires.
Ensure pharmacy operations comply with regulations, company policies, and standards.
Assist the Pharmacy Manager in establishing efficient pharmacy workflow procedures, assigning roles, coordinating activities, and soliciting employee suggestions.
Handle pharmacy opening, closing, and shift-change duties.
Apply the Good Faith Dispensing policy and applicable state and federal controlled-substance laws when filling prescriptions.
Maintain knowledge of pharmacy information systems, including Intercom Plus, registers, automation, and StoreNET; support users and propose system enhancements to improve productivity.
Process insurance claims accurately, follow up with insurers and medical providers, and participate in third-party audits.
Contact medical providers to clarify prescriptions, dosages, refills, interactions, and allergies; suggest alternatives and answer provider questions.
Assist the Pharmacy Manager with analysis of pharmacy financial, customer-service, and operational performance data, asset protection, and inventory management; review KPIs with the Pharmacy Manager, Store Manager, and Healthcare Supervisor.
Build relationships with local healthcare providers and participate in community outreach to promote the pharmacy and growth opportunities.
Partner with Central Pharmacy Operations on customer registration, third-party reviews, and customer issue resolution for Well Experience locations.
In virtual environments, conduct virtual product reviews according to company procedures and guidelines.
Assist the Pharmacy Manager with staff hiring and training; coach employees, provide constructive feedback, monitor customer service, and support employee development.
Promote teamwork, set expectations, monitor and recognize progress, and foster a shared vision among team members.
Maintain pharmacy and healthcare knowledge by reading relevant journals, company publications, and communications; pursue practices that enhance performance.
Obtain required certifications, education credits, and company training.
Monitor personal performance, seek constructive feedback, and use the Pharmacy Manager and Store Manager as mentors and coaches.
Communicate relevant corporate health and wellness services or strategy information to pharmacy staff in support of the Pharmacy Manager and Store Manager.