Pharmacy Intern Grad
About The Position
Provides pharmacy consulting services to customers on effective medication use, drug interactions, and preventive healthcare services such as immunizations. Ensures prescribed medications are compounded, dispensed, reviewed, and verified in accordance with regulatory guidelines and company policies and procedures. Supports pharmacy workflow and assists the Pharmacy Manager with pharmacy financials, inventory management, and customer experience. The role serves customers and patients, answers medication-related questions, resolves issues, and promotes healthcare services. It performs pharmacist tasks including compounding, drug therapy reviews, verification, medication management, and dispensing prescriptions when needed. It also supports pharmacy operations, regulatory compliance, insurance processing, provider communications, staff development, performance review, and community outreach. The position requires willingness to obtain a Doctor of Pharmacy (PharmD) degree from an accredited institution before the position start date and pharmacist licensure in the states within the district within 90 days of hire, according to district guidelines. The employee must be a Certified Immunizer or be willing to become one within 90 days of hire.
Requirements
- Willingness to obtain a Doctor of Pharmacy (PharmD) degree from an accredited educational institution before the position start date.
- Willingness to obtain pharmacist licensure from the applicable Board of Pharmacy in the states within the district within 90 days of hire, according to district guidelines.
- Must be a Certified Immunizer or willing to become an immunizer within 90 days of hire.
Responsibilities
- Engage customers and patients, offer assistance, resolve issues, and model customer-service best practices.
- Build relationships with valuable customers and promote healthcare services, including consultations, medication management, drug therapy reviews, immunizations, flu shots, and diabetes awareness.
- Counsel patients about medication use, side effects, interactions, contraindications, privacy, generics, lower-cost medicines, and over-the-counter products; refer patients to medical providers when appropriate.
- Perform pharmacist tasks, including compounding, drug therapy reviews, verification, medication management, and reviewing, interpreting, and dispensing prescriptions as needed.
- Ensure pharmacy operations comply with regulations, company policies, and standards.
- Assist the Pharmacy Manager in establishing efficient workflows, assigning roles, coordinating activities, and soliciting employee suggestions.
- Handle pharmacy opening, closing, and shift-change duties.
- Apply the Good Faith Dispensing policy and applicable state and federal controlled-substance laws when filling prescriptions.
- Maintain knowledge of pharmacy technology, including Intercom Plus, registers, automation, and StoreNET; support users and propose system enhancements.
- Process insurance claims accurately, follow up with insurers and medical providers, and participate in third-party audits.
- Contact medical providers to clarify prescriptions, dosages, refills, interactions, and allergies; suggest alternatives and answer provider questions.
- Assist the Pharmacy Manager with analysis of financial, customer-service, and operational performance data, asset protection, and inventory management; review KPIs with pharmacy and store leadership.
- Maintain relationships with the local medical community and participate in community outreach to promote the pharmacy and growth opportunities.
- Partner with Central Pharmacy Operations on customer registration, third-party reviews, and resolution of customer issues at Well Experience locations.
- Conduct virtual product reviews according to company procedures and guidelines when working in virtual environments.
- Assist with staff hiring and training; coach employees, provide constructive feedback, monitor customer service, and support employee development.
- Promote teamwork, communicate expectations, recognize progress, and foster a shared vision among team members.
- Maintain pharmacy and healthcare knowledge through professional reading and company communications; pursue practices that enhance performance.
- Obtain required certifications, education credits, and company training.
- Monitor personal performance, seek constructive feedback, and use the Pharmacy Manager and Store Manager as mentors and coaches.
- Communicate relevant corporate health and wellness services or strategy information to pharmacy staff.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
