Pharmacy Intern Grad

Walgreens•Maysville, KY

15d•$34 - $45

About The Position

Provides pharmacy consulting services to customers on effective medication use, drug interactions, and preventive healthcare services such as immunizations. Ensures proper compounding, dispensing, review, and verification of prescribed medications in accordance with regulatory requirements and company policies. Supports pharmacy workflow and assists the Pharmacy Manager with pharmacy financials, inventory management, and customer experience. The role counsels patients, performs pharmacist tasks, supports regulatory compliance and pharmacy operations, resolves insurance and prescription issues, provides clinical and wellness services, and works with medical providers and the local healthcare community. It also supports staff hiring, training, coaching, teamwork, ongoing professional development, and communication of corporate health and wellness information.

Requirements

Willingness to obtain a Doctor of Pharmacy (PharmD) degree from an accredited educational institution before the position start date.
Willingness to obtain pharmacist licensure from the applicable Board of Pharmacy in the states within the district within 90 days of hire, according to district guidelines.
Certified Immunizer or willingness to become an immunizer within 90 days of hire.

Responsibilities

Greet customers and patients, offer assistance, resolve issues, and deliver a positive customer experience.
Model customer service best practices and build relationships with valuable customers by anticipating needs and promoting healthcare services.
Counsel patients on medication use, side effects, interactions, contraindications, privacy, generics, lower-cost medicines, and over-the-counter products; refer to medical providers when needed.
Perform pharmacist duties including compounding, drug therapy reviews, verification, medication management, and dispensing prescribed medications when workload requires.
Ensure pharmacy operations comply with regulations, company policies, and standards; assist the Pharmacy Manager with procedures, workflow, role assignments, and shift duties, including opening and closing.
Apply Good Faith Dispensing policy and applicable state and federal controlled substance laws when filling prescriptions.
Maintain knowledge of pharmacy technology systems, support customers and staff, and propose or implement system enhancements.
Process insurance claims accurately, resolve payment rejections, follow up with insurance companies and medical providers, and participate in third-party audits.
Contact medical providers to clarify prescriptions, dosages, refills, interactions, and allergies, suggest alternatives, and answer questions.
Provide retail, clinical, and wellness services such as immunizations, flu shots, and diabetes awareness.
Assist the Pharmacy Manager with pharmacy performance analysis, financials, customer service, asset protection, and inventory management; review KPIs with pharmacy and store leaders.
Maintain relationships with local healthcare providers and participate in community outreach activities.
Partner with Central Pharmacy Operations on customer registration, third-party reviews, and issue resolution; conduct virtual product reviews according to company procedures in virtual environments.
Assist the Pharmacy Manager with staff hiring and training; coach employees, provide constructive feedback, monitor customer service, and foster development.
Promote teamwork, set expectations, monitor and recognize progress, and foster a shared vision among team members.
Maintain pharmacy and healthcare knowledge, complete required certifications, education credits, and training, and seek professional development and feedback.
Communicate relevant corporate health and wellness services or strategy information to pharmacy staff in support of the Pharmacy Manager and Store Manager.