Pharmacy Intern Grad

Walgreens • Hillsboro, OR

1d

About The Position

Provides pharmacy consulting services to customers about effective medication use, drug interactions, and preventive healthcare services such as immunizations. Ensures prescribed medications are properly compounded, dispensed, reviewed, and verified in accordance with regulatory requirements and company policies. Supports pharmacy workflow and assists the Pharmacy Manager with pharmacy financials, inventory management, and customer experience.

The role includes customer engagement and counseling, pharmacy operations and medication management, support for staff performance and development, ongoing training, and communication of corporate health and wellness information. The position requires willingness to obtain a Doctor of Pharmacy (PharmD) degree from an accredited educational institution before the start date, pharmacist licensure in the applicable district states within 90 days of hire per district guidelines, and immunizer certification or willingness to become an immunizer within 90 days of hire.

Requirements

• Willingness to obtain a Doctor of Pharmacy (PharmD) degree from an accredited educational institution before the position start date.
• Willingness to obtain pharmacist licensure from the respective Board of Pharmacy in the states within the district within 90 days of hire, per district guidelines.
• Certified Immunizer or willingness to become an immunizer within 90 days of hire.

Responsibilities

• Greet and assist customers and patients, resolve issues, answer questions, and model customer-service best practices.
• Build relationships with valuable customers and promote healthcare services, including patient consultation, medication management, drug therapy reviews, immunizations, flu shots, and diabetes awareness.
• Counsel patients on medication use, side effects, interactions, contraindications, privacy, generic and lower-cost options, and over-the-counter products; refer patients to medical providers when appropriate.
• Perform pharmacist tasks including compounding, drug therapy reviews, verification, medication management, and accurate dispensing as workload requires.
• Ensure pharmacy operations comply with regulations, company policies, and standards.
• Assist the Pharmacy Manager in establishing efficient workflow procedures, assigning roles, coordinating activities, and soliciting employee suggestions.
• Handle pharmacy opening, closing, and shift-change duties.
• Apply Good Faith Dispensing policy requirements and applicable state and federal controlled-substance laws when filling prescriptions.
• Maintain knowledge of pharmacy technology systems, including Intercom Plus, registers, automation, and StoreNET; support customers and pharmacy staff and propose system enhancements.
• Process insurance claims accurately, follow up with insurers and medical providers, and participate in third-party audits.
• Contact medical providers to clarify prescriptions, dosages, refills, interactions, and allergies; suggest alternatives and answer provider questions.
• Perform retail, clinical, and wellness services, including immunizations, flu shots, diabetes awareness, and other preventive healthcare services.
• Assist the Pharmacy Manager with analysis of pharmacy financial, customer-service, and operational performance data, asset protection, and inventory management; review KPIs with the Pharmacy Manager, Store Manager, and Healthcare Supervisor.
• Maintain relationships with local healthcare providers and participate in community outreach to promote pharmacy services and growth.
• Partner with Central Pharmacy Operations on customer registration, third-party reviews, and issue resolution for Well Experience locations.
• In virtual environments, conduct virtual product reviews according to company procedures and guidelines.
• Assist the Pharmacy Manager with staff hiring and training; coach employees, provide constructive feedback, monitor customer service, and support employee development.
• Promote teamwork, motivate team members, set expectations, monitor and recognize progress, and foster a shared vision.
• Maintain pharmacy and healthcare knowledge through professional reading and company communications; stay aware of retail and management developments and pursue best practices.
• Obtain required certifications, education credits, and company training; monitor personal performance, seek feedback, and pursue professional development with manager support.
• Communicate relevant corporate health and wellness services or strategy information to pharmacy staff in support of the Pharmacy Manager and Store Manager.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed