Pharmacy Intern Grad

Walgreens•Kissimmee, FL

About The Position

Provides pharmacy consulting services to customers regarding effective medication use, drug interactions, and preventive healthcare services such as immunizations. Ensures prescribed medications are properly compounded, dispensed, reviewed, and verified in accordance with regulatory guidelines and company policies. Supports efficient pharmacy operations and assists the Pharmacy Manager with pharmacy financials, inventory management, and customer experience. The role involves engaging customers, resolving issues, answering medication and healthcare questions, and delivering a positive customer experience. It includes counseling patients about medication use, side effects, interactions, privacy, generics, and over-the-counter products; performing pharmacist tasks such as compounding, drug therapy reviews, verification, and medication management; and helping ensure compliance with regulations, company policies, and dispensing requirements. The Pharmacy Intern Grad supports workflow coordination, opening and closing duties, insurance claim processing, communication with medical providers and insurers, pharmacy systems, inventory and asset protection, performance reviews, and community outreach. The role also assists with hiring, training, coaching, and developing pharmacy staff, while maintaining current pharmacy knowledge and completing required training and professional development. The employee must be willing to obtain a Doctor of Pharmacy degree from an accredited institution before the position start date, obtain pharmacist licensure in the applicable states within 90 days of hire per district guidelines, and be certified as an immunizer or become one within 90 days of hire.

Requirements

Willingness to obtain a Doctor of Pharmacy (Pharm D) degree from an accredited educational institution before the position start date.
Willingness to obtain pharmacist licensure from the respective Board of Pharmacy in the states within the district within 90 days of hire, per district guidelines.
Certified Immunizer or willingness to become an immunizer within 90 days of hire.

Responsibilities

Engage customers and patients, offer assistance, resolve issues, and provide a positive customer experience.
Counsel patients on medication use, side effects, interactions, contraindications, privacy, generic and lower-cost options, and over-the-counter products; refer patients to medical providers as needed.
Perform pharmacist tasks including compounding, drug therapy reviews, medication verification, medication management, and dispensing prescribed medications when required by workload.
Provide healthcare and wellness services, including immunizations, flu shots, diabetes awareness, and other preventive services.
Ensure pharmacy operations comply with regulations, company policies, standards, controlled substance laws, and Good Faith Dispensing requirements.
Assist the Pharmacy Manager in establishing efficient pharmacy workflows, assigning roles, coordinating activities, and soliciting employee suggestions.
Perform pharmacy opening, closing, and shift-change duties.
Maintain knowledge of pharmacy technology and systems, including Intercom Plus, registers, automation, and StoreNET; propose and implement system enhancements.
Process insurance claims accurately, follow up with insurers and medical providers, participate in third-party audits, and help resolve customer issues.
Contact medical providers to clarify prescriptions, dosages, refills, interactions, and allergies, suggest alternatives, and answer questions.
Assist the Pharmacy Manager with analyzing financial and customer-service performance, asset protection, inventory management, and KPI reviews.
Develop relationships with local healthcare providers and participate in community outreach to promote pharmacy services and growth.
Partner with Central Pharmacy Operations on customer registration, third-party reviews, and customer issue resolution.
In virtual environments, conduct virtual product reviews according to company procedures and guidelines.
Assist the Pharmacy Manager with staff hiring and training; coach employees, provide constructive feedback, monitor customer service, and support employee development.
Promote teamwork, establish expectations, monitor and recognize progress, and foster a shared vision.
Maintain pharmacy and healthcare knowledge, complete required certifications, education credits, and training, and pursue professional development.
Communicate relevant corporate health and wellness services or strategy information to pharmacy staff.