Pharmacy Intern Grad
About The Position
Provides pharmacy consulting services to customers regarding medication use, drug interactions, and preventive healthcare services such as immunizations. Ensures prescribed medications are properly compounded, dispensed, reviewed, and verified in accordance with regulations and company policies. Supports pharmacy workflow and assists the Pharmacy Manager with pharmacy financials, inventory management, and customer experience. The role includes customer service and counseling, pharmacist tasks such as compounding and medication management, pharmacy operations and regulatory compliance, insurance claim follow-up, preventive healthcare services, community outreach, staff support, and ongoing professional development. The position requires willingness to obtain a Doctor of Pharmacy (Pharm.D.) degree before the start date, pharmacist licensure in the relevant district states within 90 days of hire, and immunizer certification or willingness to become an immunizer within 90 days of hire.
Requirements
- Willingness to obtain a Doctor of Pharmacy (Pharm.D.) degree from an accredited educational institution before the position start date.
- Willingness to obtain pharmacist licensure from the respective Board of Pharmacy in the states within the district within 90 days of hire, per district guidelines.
- Certified Immunizer or willing to become an immunizer within 90 days of hire.
Responsibilities
- Greet customers and patients, offer assistance, resolve issues, and model customer service best practices.
- Build relationships with valuable customers by anticipating needs and offering services.
- Promote healthcare services, including patient consultation, medication management, drug therapy reviews, immunizations, flu shots, and diabetes awareness.
- Counsel patients on medication use, side effects, interactions, contraindications, privacy, generics, lower-cost medicines, and over-the-counter products; refer to medical providers as needed.
- Perform pharmacist tasks, including compounding, drug therapy reviews, verification, medication management, and dispensing prescribed medications as workload requires.
- Ensure pharmacy operations comply with regulations, company policies, and standards.
- Assist the Pharmacy Manager in establishing efficient workflows, assigning roles, coordinating activities, and soliciting employee suggestions.
- Handle pharmacy opening, closing, and shift-change duties.
- Apply Good Faith Dispensing requirements and comply with state and federal controlled substance laws when filling prescriptions.
- Maintain knowledge of pharmacy technology, including Intercom Plus, registers, automation, and StoreNET; support users and propose system enhancements.
- Process insurance claims accurately, follow up with insurers and medical providers, and participate in third-party audits.
- Contact medical providers to clarify prescriptions, dosages, refills, interactions, and allergies; suggest alternatives and answer provider questions.
- Provide retail, clinical, and wellness services, including immunizations, flu shots, and diabetes awareness.
- Assist the Pharmacy Manager in analyzing financial and customer-service performance, protecting pharmacy assets, and managing inventory; review KPIs with pharmacy and store leadership.
- Maintain relationships with local healthcare providers and participate in community outreach.
- Partner with Central Pharmacy Operations on customer registration, third-party reviews, and customer issue resolution.
- Conduct virtual product reviews according to company procedures and guidelines in virtual environments.
- Assist the Pharmacy Manager with hiring and training staff; coach employees, give constructive feedback, monitor service, and foster development.
- Promote teamwork, establish expectations, monitor and recognize progress, and foster a shared vision.
- Maintain pharmacy and healthcare knowledge, pursue best practices, obtain required certifications and training, and seek professional development and feedback.
- Communicate relevant corporate health and wellness services or strategy information to pharmacy staff.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
