Pharmacy Intern Grad
About The Position
Provides pharmacy consulting services to customers regarding effective medication use, drug interactions, and preventive healthcare services such as immunizations. Ensures prescribed medications are compounded, dispensed, reviewed, and verified in accordance with regulatory guidelines and company policies. Supports pharmacy workflow and assists the Pharmacy Manager with pharmacy financials, inventory management, and customer experience. The role serves customers and patients, responds to medication questions, and promotes healthcare services including consultations, medication management, drug therapy reviews, immunizations, flu shots, and diabetes awareness. It performs pharmacist tasks such as compounding, verification, medication management, and dispensing when needed. The position also supports pharmacy operations, insurance claims, pharmacy systems, regulatory compliance, staff development, community outreach, and communication of company health and wellness information.
Requirements
- Willingness to obtain a Doctor of Pharmacy (Pharm.D.) degree from an accredited educational institution before the position start date.
- Willingness to obtain pharmacist licensure from the applicable Board of Pharmacy in the states within the district within 90 days of hire, per district guidelines.
- Certified Immunizer or willingness to become an immunizer within 90 days of hire.
Responsibilities
- Greet customers and patients, offer assistance, resolve issues, and provide a positive customer experience.
- Model customer service best practices and build relationships with valuable customers by anticipating needs and offering services.
- Promote healthcare services, including patient consultations, medication management, drug therapy reviews, immunizations, flu shots, diabetes awareness, and other preventive services.
- Counsel patients on medication use, side effects, interactions, contraindications, privacy, generics, lower-cost medicines, and over-the-counter products; refer patients to medical providers as needed.
- Perform pharmacist tasks including compounding, drug therapy reviews, verification, medication management, and dispensing prescribed medications when required by workload.
- Ensure pharmacy operations comply with regulations, company policies, standards, and Good Faith Dispensing requirements.
- Assist the Pharmacy Manager in establishing efficient pharmacy workflows, assigning roles, coordinating activities, and soliciting employee suggestions.
- Perform pharmacy opening, closing, and shift-change duties.
- Maintain current knowledge of pharmacy information systems, including Intercom Plus, registers, automation, and StoreNET, and propose enhancements to improve productivity.
- Process insurance claims accurately, follow up with insurance companies and medical providers, and participate in third-party audits.
- Contact medical providers to clarify prescriptions, dosages, refills, interactions, and allergies; suggest alternatives and answer provider questions.
- Assist the Pharmacy Manager with performance analysis, asset protection, inventory management, and review of KPIs with the Pharmacy Manager, Store Manager, and Healthcare Supervisor.
- Develop relationships with local healthcare providers and participate in community outreach to promote the pharmacy and growth opportunities.
- Partner with Central Pharmacy Operations on customer registration, third-party reviews, and customer issue resolution.
- In virtual environments, conduct virtual product reviews according to company procedures and guidelines.
- Assist the Pharmacy Manager with staff hiring and training; coach employees, provide constructive feedback, monitor customer service, and foster employee development.
- Promote teamwork, establish expectations, monitor and recognize progress, and foster a shared vision.
- Maintain pharmacy and healthcare knowledge through professional reading and company communications, and stay aware of retail and management developments and best practices.
- Obtain required certifications, education credits, and company training.
- Monitor personal performance, seek constructive feedback, and pursue professional development with support from Pharmacy and Store Managers.
- Communicate relevant corporate health and wellness services or strategy information to pharmacy staff.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
