Pharmacy Intern Grad
About The Position
Provides pharmacy consulting services to customers regarding effective medication use, drug interactions, and preventive healthcare services such as immunizations. Ensures proper compounding, dispensing, review, and verification of prescribed medications within regulatory guidelines and company policies. Supports pharmacy workflow and assists the Pharmacy Manager with financial performance, inventory management, and customer experience. The role serves customers and patients, provides medication counseling, performs pharmacist tasks as workload requires, and supports the pharmacy's regulatory compliance, daily operations, technology, insurance processing, and healthcare services. It also supports staff hiring, training, coaching, teamwork, professional development, and communication of corporate health and wellness information.
Requirements
- Willingness to obtain a Doctor of Pharmacy (Pharm D) degree from an accredited educational institution before the position start date.
- Willingness to obtain pharmacist licensure from the respective Board of Pharmacy in the states within the district within 90 days of hire, according to district guidelines.
- Certified Immunizer or willingness to become an immunizer within 90 days of hire.
Responsibilities
- Greet customers and patients, offer assistance, resolve issues, and provide a positive customer experience.
- Model customer service best practices and build relationships with valuable customers by anticipating needs and proactively offering pharmacy and healthcare services.
- Counsel patients on medication usage, side effects, interactions, contraindications, privacy, generics, lower-cost medicines, and over-the-counter products; refer patients to medical providers as needed.
- Perform pharmacist tasks, including compounding, drug therapy reviews, verification, medication management, and reviewing, interpreting, and dispensing prescriptions when required by workload.
- Ensure pharmacy operations comply with regulations, company policies, and standards; assist the Pharmacy Manager with procedures and efficient workflow, including role assignments and coordination.
- Perform pharmacy opening, closing, and shift-change duties.
- Apply the Good Faith Dispensing policy and comply with state and federal controlled-substance laws when filling prescriptions.
- Maintain knowledge of pharmacy technology systems, including Intercom Plus, registers, automation, and StoreNET; support users and propose productivity enhancements.
- Process insurance claims accurately, resolve customer issues and payment rejections, follow up with insurers and medical providers, and participate in third-party audits.
- Contact medical providers to clarify prescriptions, dosages, refills, interactions, and allergies; suggest alternatives and answer provider questions.
- Provide retail, clinical, and wellness services, including immunizations, flu shots, and diabetes awareness.
- Assist the Pharmacy Manager with analyzing pharmacy financial and customer-service performance, asset protection, and inventory management; review KPIs with the Pharmacy Manager, Store Manager, and Healthcare Supervisor.
- Build relationships with local healthcare providers and participate in community outreach to promote pharmacy services and growth.
- Partner with Central Pharmacy Operations on customer registration, third-party reviews, and customer issue resolution; conduct virtual product reviews according to company procedures in virtual environments.
- Assist the Pharmacy Manager with staff hiring and training; coach staff, provide constructive feedback, monitor customer service, and foster employee development.
- Promote teamwork, motivate team members, set expectations, monitor and recognize progress, and foster a shared vision.
- Maintain current pharmacy and healthcare knowledge, pursue relevant best practices, and obtain required certifications, education credits, and company training.
- Monitor personal performance, seek constructive feedback, and pursue professional development with the Pharmacy Manager and Store Manager as mentors and coaches.
- Communicate relevant corporate health and wellness services or strategy information to pharmacy staff in support of the Pharmacy Manager and Store Manager.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
