Pharmacy Intern Grad

Walgreens•Mountain View, CA

About The Position

Provides pharmacy consulting services to customers on medication use, drug interactions, and preventive healthcare, including immunizations. Ensures prescribed medications are compounded, dispensed, reviewed, and verified in accordance with regulatory requirements and company policies. Supports pharmacy workflow and assists the Pharmacy Manager with financial performance, inventory management, customer experience, and staff development. The role includes patient counseling, medication management, pharmacy operations, insurance claim resolution, preventive healthcare services, community outreach, and communication with pharmacy and store staff. The position requires willingness to obtain a Doctor of Pharmacy (PharmD) degree from an accredited educational institution before the position start date, pharmacist licensure in the relevant district states within 90 days of hire per district guidelines, and immunizer certification or willingness to become an immunizer within 90 days of hire.

Requirements

Willingness to obtain a Doctor of Pharmacy (PharmD) degree from an accredited educational institution before the position start date.
Willingness to obtain pharmacist licensure from the applicable state Boards of Pharmacy within the district within 90 days of hire, according to district guidelines.
Certified Immunizer or willingness to become an immunizer within 90 days of hire.

Responsibilities

Greet customers and patients, offer assistance, resolve issues, and provide a positive customer experience.
Build relationships with valuable customers by anticipating their needs and proactively offering pharmacy and healthcare services.
Counsel patients on medication use, side effects, interactions, contraindications, privacy, generic and lower-cost medicines, and over-the-counter products; refer patients to medical providers when appropriate.
Perform pharmacist tasks, including compounding, drug therapy reviews, medication management, verification, and dispensing prescribed medications as needed.
Ensure pharmacy operations comply with applicable regulations, company policies, and standards.
Assist the Pharmacy Manager in establishing efficient workflow procedures, assigning roles, coordinating activities, and soliciting employee suggestions.
Perform pharmacy opening, closing, and shift-change duties.
Apply Good Faith Dispensing policy requirements alongside state and federal controlled-substance laws when filling prescriptions.
Maintain knowledge of pharmacy information systems and propose or implement enhancements to improve productivity.
Process insurance claims accurately, resolve customer issues, follow up with insurers and medical providers, and participate in third-party audits.
Contact medical providers to clarify prescriptions, dosages, refills, interactions, and allergies; suggest alternatives and answer provider questions.
Provide retail, clinical, and wellness services, including immunizations, flu shots, diabetes awareness, and other preventive healthcare services.
Assist the Pharmacy Manager in reviewing pharmacy financial and customer-service performance, asset protection procedures, and inventory management; review KPIs with the Pharmacy Manager, Store Manager, and Healthcare Supervisor.
Maintain relationships with local healthcare providers and participate in community outreach to promote pharmacy services and growth.
Partner with Central Pharmacy Operations on customer registration, third-party reviews, and customer issue resolution.
In virtual environments, conduct virtual product reviews according to company procedures and guidelines.
Assist the Pharmacy Manager with staff hiring and training; coach staff, provide constructive feedback, monitor customer service, and support employee development.
Promote teamwork, set expectations, monitor and recognize progress, and foster a shared vision among team members.
Maintain pharmacy and healthcare knowledge, pursue relevant best practices, complete required certifications, education credits, and training, and seek professional development and feedback.
Communicate relevant corporate health and wellness services or strategy information to pharmacy staff in support of the Pharmacy Manager and Store Manager.