Pharmacy Intern Grad
About The Position
Provides pharmacy consulting services to customers regarding effective medication use, drug interactions, and preventive healthcare services such as immunizations. Ensures prescribed medications are properly compounded, dispensed, reviewed, and verified in accordance with regulatory requirements and company policies. Supports pharmacy workflow and assists the Pharmacy Manager with financial performance, inventory management, and customer experience. The role involves counseling patients, performing pharmacist duties, supporting pharmacy operations and compliance, assisting with staff management and training, maintaining pharmacy and healthcare knowledge, and communicating corporate health and wellness information to pharmacy staff. The position requires willingness to obtain a Doctor of Pharmacy degree before the start date, pharmacist licensure within the district within 90 days of hire, and immunizer certification or willingness to become an immunizer within 90 days of hire.
Requirements
- Willingness to obtain a Doctor of Pharmacy (PharmD) degree from an accredited educational institution before the position start date.
- Willingness to obtain pharmacist licensure from the applicable state Board of Pharmacy within the district within 90 days of hire, in accordance with district guidelines.
- Certified Immunizer or willingness to become an immunizer within 90 days of hire.
Responsibilities
- Greet and assist customers and patients, resolve issues, answer questions, and model customer-service best practices.
- Build relationships with valuable customers by anticipating their needs and proactively offering pharmacy and healthcare services.
- Counsel patients on medication use, side effects, interactions, contraindications, privacy, generics, lower-cost medicines, and over-the-counter products; refer patients to medical providers when appropriate.
- Perform pharmacist tasks including compounding, drug therapy reviews, verification, medication management, and accurate dispensing of prescribed medications when required by workload.
- Ensure pharmacy operations comply with regulations, company policies, and standards.
- Assist the Pharmacy Manager in establishing efficient workflows, assigning roles, coordinating activities, and soliciting employee suggestions.
- Perform pharmacy opening, closing, and shift-change duties.
- Apply Good Faith Dispensing policy requirements and applicable state and federal controlled-substance laws when filling prescriptions.
- Maintain knowledge of pharmacy information technology, including Intercom Plus, registers, automation, and StoreNET; support customers and pharmacy staff and propose system enhancements.
- Process insurance claims accurately, follow up with insurers and medical providers, participate in third-party audits, and help resolve payment rejections and customer issues.
- Contact medical providers to clarify prescriptions, dosages, refills, interactions, and allergies; suggest alternatives and answer provider questions.
- Perform retail, clinical, and wellness services, including immunizations, flu shots, diabetes awareness, and other preventive healthcare services.
- Assist the Pharmacy Manager with analysis of pharmacy financial, customer-service, and operational performance data, asset protection, and inventory management.
- Review key performance indicators with the Pharmacy Manager, Store Manager, and Healthcare Supervisor.
- Build relationships with the local medical community and participate in community outreach to promote pharmacy services and growth.
- Partner with Central Pharmacy Operations on customer registration and third-party reviews and help resolve customer issues at Well Experience locations.
- In virtual environments, conduct virtual product reviews according to company procedures and guidelines.
- Assist the Pharmacy Manager with hiring and training staff; coach employees, provide constructive feedback, monitor customer service, and support employee development.
- Promote teamwork, motivate team members, set expectations, monitor progress, recognize achievements, and foster a shared vision.
- Maintain pharmacy and healthcare knowledge, pursue best practices, complete required certifications, education credits, and company training, and seek professional development and feedback.
- Communicate relevant corporate health and wellness services or strategy information to pharmacy staff in support of the Pharmacy Manager and Store Manager.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
