Pharmacy Fulfillment Assistant Director

Hy-Vee•Kansas City, MO

About The Position

The Pharmacy Fulfillment Assistant Director oversees all processes, employees, and facility equipment at the Hy-Vee Pharmacy Fulfillment Center. The role sets standards for operating procedures, customer service, employee relations, cleanliness, sanitation, professional appearance, and profitability, and is accountable for department issues. The Assistant Director helps ensure prompt, efficient, and accurate prescription fulfillment through automation while delivering quality care to patients and customers. The role manages the site in compliance with state, federal, and company regulations; maintains operating procedures and required licensing paperwork; performs controlled-substance and monthly inventories; and supports inventory control. It also involves leadership of employees, including coaching, training, performance reviews, HR functions, communication, and recommendations on compensation. The position may perform pharmacist-in-charge duties in various states and requires the ability to reciprocate pharmacist licensure in multiple states. Employment is contingent on successfully completing a pre-employment drug screen.

Requirements

College degree in pharmacy.
Current pharmacist license; Nebraska licensure is required.
Continuing education to keep the license current.
Over one year of related or similar work experience.
Ability to solve problems using logical or scientific thinking involving abstract and concrete variables.
Ability to perform arithmetic, algebraic, and geometric calculations.
Ability to compose original correspondence and follow technical manuals.
Ability to interview, counsel, or advise people and evaluate technical data.
Ability to reciprocate pharmacist licensure in multiple states.
Ability to handle multiple tasks daily and work at a fast pace in a production setting.
Ability to exert up to 50 pounds of force occasionally, 10 pounds frequently, and negligible force constantly to move objects.
Visual clarity at distances greater than 20 inches and less than 20 feet, and adequate field of vision.
Ability to finger, grasp, feel, perform repetitive motions, talk, hear, lift, stoop, stand, and reach.
Successful completion of a pre-employment drug screen.

Responsibilities

Create and maintain standard operating procedures.
Manage the site according to state, federal, and company regulations to ensure compliance.
Set department standards for customer service, employee relations, cleanliness, sanitation, professional appearance, and profitability.
Ensure prompt, efficient, and accurate prescription filling through facility automation.
File state and federal license paperwork with the appropriate agencies.
Perform controlled-substance inventory annually or as recommended.
Assist inventory staff with facility inventory control and conduct monthly inventory.
Understand retail Hy-Vee operations to support accurate and prompt prescriptions.
Coach, counsel, and train employees, and encourage further education and training.
Perform pharmacist-in-charge duties in various states.
Respond to complaints in a timely manner.
Advise on quality assurance, charge control, policy and procedure manuals, and standard operating procedures.
Ensure performance reviews and team HR functions are completed.
Ensure relevant communications are addressed and disseminated to staff.
Provide recommendations on team compensation.
Adhere to company policies and Fulfillment Center guidelines and work scheduled hours.
Instruct, assign, plan, and review others’ work; maintain standards; allocate personnel; and coordinate activities.
Select new employees and act on employee problems; recommend employee transfers, promotions, discipline, discharge, and salary increases.