Pharmacy Fulfillment Assistant Director

Hy-Vee, Inc.•Kansas City, MO

About The Position

The Pharmacy Fulfillment Assistant Director oversees processes, employees, and facility equipment at the Hy-Vee Pharmacy Fulfillment Center. The role establishes standards for operating procedures, customer service, employee relations, cleanliness, sanitation, professional appearance, and profitability; delivers quality care to patients and customers; and is accountable for departmental issues. The position manages the site in compliance with state, federal, and company regulations and supports prompt, efficient, accurate prescription fulfillment through automation. The Assistant Director leads and develops employees, oversees staffing and human-resources functions, maintains communication with staff, and advises on quality assurance, charge control, policies, procedures, and standard operating procedures. The position also handles licensing paperwork, controlled-substance and monthly inventory processes, and pharmacy-in-charge duties in various states. It is accountable for company assets, including prescription inventory, pharmacy computers and software, and pharmacy fixtures. The work frequently takes place at a fast pace in a production setting and involves handling multiple tasks daily.

Requirements

College degree in pharmacy.
Current pharmacist license; Nebraska licensure is required.
Continuing education to keep the license current.
Over one year of related or similar work experience.
Ability to reciprocate pharmacist licensure in multiple states.
Ability to solve problems through logical or scientific thinking involving abstract and concrete variables.
Ability to perform arithmetic, algebraic, and geometric calculations.
Ability to compose original correspondence, follow technical manuals, interview, counsel or advise people, and evaluate technical data.
Strong leadership skills.
Ability to handle multiple tasks in a fast-paced production setting.
Ability to exert up to 50 pounds of force occasionally, 10 pounds frequently, and negligible force constantly to move objects.
Visual clarity at distances of more than 20 inches and less than 20 feet, and field of vision.
Ability to perform fingering, grasping, feeling, repetitive motions, talking, hearing, lifting, stooping, standing, and reaching.
Successful completion of a pre-employment drug screen is required.

Responsibilities

Create and maintain standard operating procedures.
Manage the site according to state, federal, and company regulations to ensure compliance.
Set department standards for customer service, employee relations, cleanliness, sanitation, professional appearance, and profitability.
Ensure prompt, efficient, and accurate prescription filling through facility automation.
File state and federal license paperwork with the appropriate agencies.
Conduct annual controlled-substance inventory, or inventory as recommended.
Assist inventory staff with facility inventory control and conduct monthly inventory.
Coach, counsel, and train employees; encourage additional education and training.
Perform pharmacist-in-charge duties in various states.
Respond to complaints in a timely manner.
Advise on quality assurance, charge control, the policy and procedure manual, and standard operating procedures.
Ensure performance reviews and team human-resources functions are completed.
Ensure relevant communications are addressed and disseminated to staff.
Provide recommendations on team compensation.
Follow company policies and Fulfillment Center guidelines, report as scheduled, and work the expected number of hours.
Instruct, assign, review, and plan others' work; maintain standards; allocate personnel; and coordinate activities.
Select new employees and act on employee problems; recommend employee transfers, promotions, discipline, discharge, and salary increases.
Maintain a friendly, positive atmosphere and serve customers and employees with professionalism and teamwork.