This director serves as the key leader responsible for pharmacy services and medication management delivered in a hospital with non-24-hour on-site pharmacy services. This director will ensure that pharmacy services are delivered consistently with Intermountain Healthcare’s Fundamentals of Extraordinary Care (i.e., safety, quality, experience, access, equity, stewardship, engaged caregivers, and growth) and aligned to System Pharmacy Services and the facility. The director will implement and support clinical and operational initiatives by fostering a culture of highly engaged caregivers in a manner aligned to the goals of the facility, the service line, and the Organization. This leader is responsible for all human resource responsibilities of the department. The director may lead a team of pharmacists and technicians and be assigned additional facility leadership responsibilities. The director may be asked to represent System Pharmacy Services as a member or leader of facility/system teams to promote best-in-class operations and patient care. The director is responsible for the fiscal performance management of the department. Additionally, this director is responsible to ensure the facility remains perpetually compliant with all current laws, regulations, and requirements established by regulatory bodies that guide pharmacy practice. Intermountain Pharmacy Services are delivered in a shared services model and this position has direct accountability to System Pharmacy Services. Services provided to the hospital and role responsibilities for the facility pharmacy director are outlined in detail in the Intermountain Pharmacy Services Operating Manual. A successful director will ensure safe, high-quality, and efficient pharmacy services with a culture of accountability with leadership consistent with Intermountain Healthcare’s Leadership Competencies, Mission, Vision, and Values. The director creates and sustains a culture of continuous improvement by fully adopting the Intermountain Operating Model. The director works with pharmacy leadership to identify and implement new technologies and automation to improve medication safety, operational efficiencies, patient experience, caregiver effectiveness, and reduce expenses. The director effectively leads change and related caregiver transitions through effective leadership and communication. The director consistently demonstrates the following: Researches, analyzes, and synthesizes data/informational elements to make well-informed clinical, business, and operational recommendations Ability to utilize supporting technologies to deploy pharmacy services Experience leading rapid continuous improvement and change management processes Experience leading caregivers to integrate new tools, practice models, and process improvement Strong written and verbal communication skills High degree of emotional intelligence (e.g., self-awareness, self-assessment, self-regulation)
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Job Type
Full-time
Career Level
Manager