Pharmacy Delivery Driver

Hy-Vee, Inc.•La Crosse, WI

About The Position

Pharmacy Delivery Drivers deliver customers’ prescriptions directly to specified locations safely, promptly, and professionally. They represent Hy-Vee in customers’ homes and communities and provide friendly customer service. The role involves driving and maintaining a delivery vehicle, protecting confidential medical information in accordance with HIPAA, and working with store colleagues to support customer satisfaction. Drivers may also assist in other store areas and take on special projects as assigned. Training is provided.

Requirements

Valid driver’s license with no DOT restrictions.
Must be at least 18 years old to drive a company vehicle.
Good verbal and written communication skills and the ability to interact with customers in a friendly, professional manner.
Ability to identify problems and independently develop and execute solutions.
Ability to understand and follow verbal or demonstrated instructions and communicate supply needs orally or in writing.
Ability to use discretion when handling confidential patient information.
Commitment to the Hy-Vee mission and willingness to promote company values.
Ability to frequently stand and walk while loading, transporting, and delivering pharmacy orders.
Ability to operate a delivery vehicle in accordance with applicable DOT standards.
Ability to perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning and sanitation duties.
Employment is contingent upon successful completion of a pre-employment drug screen.

Responsibilities

Provide prompt, friendly customer service and make customer interactions positive.
Deliver pharmacy customers’ prescriptions to specified locations in a timely and professional manner.
Enter and exit the delivery vehicle repeatedly and navigate staircases and varying terrain to reach delivery destinations.
Maintain the cleanliness of the delivery vehicle inside and out.
Facilitate delivery vehicle maintenance and upkeep, and promptly report issues.
Maintain the confidentiality of customers’ private medical information in accordance with HIPAA.
Work with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
Assist in other areas of the store as needed and take on assigned special projects.
Follow personal hygiene and dress standards, Hy-Vee policies, and store guidelines.
Report to work as scheduled and on time.