Pharmacy Delivery Driver

Grace Health•London, KY

About The Position

The Pharmacy Delivery Driver picks up prescriptions each day at Grace Health pharmacies and delivers them to patients or other sites. The role is responsible for prompt, accurate delivery; resolving delivery issues with pharmacy staff and patients; protecting medications, devices, and collected money; and maintaining the vehicle in safe working condition. The driver may serve as a backup for pharmacy technician positions when available and needed. This position supports Grace Health’s team-based approach to patient care, including effective communication and coordination, care for vulnerable patient populations, participation in Continuous Quality Improvement activities, review of practice performance, improvement of quality outcomes, and participation in the organization’s advocacy program. The driver must follow organizational policies, maintain attendance and timely documentation, protect patient confidentiality, keep the supervisor informed, and work effectively with providers, administration, and peers. Grace Health is a faith-based federally qualified health center providing primary healthcare services to underserved, underinsured, and uninsured people throughout southeastern Kentucky. The work environment typically has a moderate noise level. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Requirements

High school graduation or GED.
Valid Kentucky driver's license.
Driving record free of violations and accidents.
At least 3 years of driving experience.
Ability to relate to patients and staff in an understanding and courteous manner.
Ability to work unsupervised, handle money, and maintain required paperwork.
Ability to communicate and coordinate effectively, including with vulnerable patient populations.
Ability to climb stairs and occasionally lift up to 25 pounds, as described in the skills section; the physical demands section states occasional lifting or moving of up to 50 pounds.
Ability to meet the physical demands of the role, including regularly talking or hearing; frequently standing, walking, sitting, and handling objects or controls; and occasionally reaching, stooping, kneeling, crouching, crawling, and tasting or smelling.
Vision abilities including close, distance, and color vision, peripheral vision, depth perception, and ability to adjust focus.

Responsibilities

Pick up prescriptions at Grace Health pharmacies.
Deliver prescriptions promptly, efficiently, and accurately to the intended recipients.
Communicate and resolve prescription delivery issues with pharmacy staff and patients.
Maintain the security and integrity of medications and devices throughout delivery.
Understand and communicate basic pharmacy terminology related to insurance and prescription issues.
Obtain the patient's signature acknowledging delivery.
Ensure the vehicle is maintained in safe and proper working condition.
Perform data collection as required.
Secure money collected from patients and deliver it to the pharmacy.
Prioritize safety and represent the company positively.
Provide backup for pharmacy technician positions when available and needed.
Support team-based patient care through communication and coordination with clinical and non-clinical staff, community organizations, health plans, facilities, and specialists.
Address the needs of patients and families served by the practice, including vulnerable patient populations.
Participate in Continuous Quality Improvement activities, practice performance review, quality improvement efforts, and Grace Health's advocacy program.
Follow organizational administrative, clinical, quality assurance, and personnel policies and procedures.
Maintain satisfactory attendance, attend meetings, and complete assigned tasks.
Document work assignments promptly and maintain patient confidentiality.
Keep the supervisor informed about attendance and job assignments.
Demonstrate flexibility, multitasking ability, and cooperative, effective work with providers, administration, and peers.