Pharmacy Data Technician

Guardian Pharmacy•Cedar Rapids, IA

2d•Hybrid

About The Position

Right Dose Pharmacy, a member of the Guardian family of pharmacies, is hiring a Pharmacy Data Technician in Ankeny, Iowa. The role is responsible for entering and processing prescriptions in the pharmacy operating system accurately and promptly, and communicating courteously with customers by phone. The position is hybrid, with work-from-home eligibility after an initial training period. The schedule is Monday through Friday with varying shifts between 7 a.m. and 7 p.m., plus every third weekend: Saturday 9 a.m.–3 p.m. and Sunday 12 p.m.–4 p.m. The technician helps meet dispensing and delivery deadlines, coordinates prescription refills with doctors’ offices, and may assist with filing, packaging, inventory, order profiling, and filling prescriptions as needed. The role requires a detail-oriented, collaborative approach and the ability to work independently in a fast-paced environment.

Requirements

High school diploma or GED, per state requirements.
Pharmacy technician license, certification, or registration, per state requirements.
At least 2 years of related experience; an advanced degree may substitute for experience.
Advanced computer skills.
Ability to work independently and meet deadlines.
Ability to solve problems with minimal direction.
Strong attention to detail and accuracy.
Ability to manage multiple tasks simultaneously in a fast-paced, team-oriented environment while meeting strict deadlines.
Quality-minded approach, including proactively identifying errors and asking questions when information appears inaccurate.
Ability to work flexible hours, including weekends, holidays, and overtime.

Nice To Haves

National Pharmacy Technician Certification (PTCB).
Experience with pharmacy operations systems.

Responsibilities

Enter new and refill prescriptions into the operating system accurately and promptly to reduce dispensing errors.
Triage incoming fax prescriptions to support timely dispensing.
Maintain appropriate computer notes and cycle-fill coding.
Calculate or verify prescription dosages.
Respond to customer calls with care, understanding, and courtesy, and route calls appropriately.
Complete all prescriptions assigned for processing during the regular shift.
Receive, evaluate, process, and follow up with doctors’ offices on assigned refills.
Develop proficiency with pharmacy systems, including document imaging and legacy pharmacy operating systems.
As needed, assist with filing completed orders, packaging medications, inventory, profiling orders for medical records, and filling processed prescriptions for dispensing.
Learn and manage medication cycles to meet delivery deadlines; maintain data-entry records for cycle medication and fill requests, and process renewals and new cycle orders as applicable.
Perform other essential functions and duties as assigned.

Benefits

Competitive pay.
401(k) with company match.
Medical, dental, and vision coverage for eligible full-time employees working 30 or more hours per week.
Health Savings Accounts and Flexible Spending Accounts.
Company-paid basic life and Accidental Death & Dismemberment insurance.
Company-paid long-term disability and optional short-term disability.
Voluntary employee and dependent life, accident, and critical illness coverage.
Dependent Care Flexible Spending Accounts.
Employee Assistance Program.
Guardian Angels employee assistance fund.
Paid holidays and sick days.
Vacation benefits based on years of service.