Pharmacy Technician - Data Entry

Altruix•Bensalem Township, PA
•$20 - $23

About The Position

Altruix is seeking a Pharmacy Technician – Data Entry to join its specialty team in Trevose, Pennsylvania. The role supports patients and provider partners through data entry, benefit investigations, prior authorizations, medication access, and financial assistance. The technician processes prescriptions and medication orders, supports high-volume pharmacy workflows, coordinates with patients, caregivers, providers, facilities, and internal teams, and maintains accurate documentation across pharmacy, CRM, payer, and provider systems. Compensation ranges from $20.00 to $23.00 per hour, based on experience and qualifications.

Requirements

  • High school diploma or GED.
  • Active Pharmacy Technician registration with the applicable State Board of Pharmacy.
  • Strong communication, organization, and problem-solving skills.
  • Ability to manage multiple cases and priorities with strong attention to detail.
  • Proficiency with Microsoft Office and ability to learn multiple pharmacy and insurance platforms.

Nice To Haves

  • Knowledge of pharmacy insurance processing and prescription benefits.
  • Pharmacy Technician Certification (CPhT).
  • Two or more years of Pharmacy Technician experience.
  • Prior experience with prior authorizations, benefits investigations, specialty pharmacy, or patient financial assistance.
  • Experience with Medicare Part D, Medicaid, commercial insurance, or manufacturer assistance programs.
  • Familiarity with CoverMyMeds, SuiteRx, Salesforce, Framework, Availity, EHR portals, or similar systems.
  • Specialty or long-term care pharmacy experience.

Responsibilities

  • Input patient data and medication orders into pharmacy systems.
  • Process prescriptions, including filling, packaging, and labeling medications in accordance with state regulations.
  • Support high-volume production workflows while meeting accuracy and productivity standards.
  • Maintain and update resident profiles, including medication changes and order clarifications.
  • Process inbound faxes and triage new prescriptions from facilities.
  • Communicate with internal teams and partner facilities to ensure timely and accurate order processing.
  • Assist with inventory management and periodic cycle counts.
  • Handle returned medications for credit or proper disposal.
  • Answer incoming calls and assist with inquiries as needed.
  • Support team members and assist with training when applicable.
  • Escalate issues or concerns to the Pharmacy Manager as needed.
  • Complete benefits investigations and verify prescription coverage.
  • Coordinate prior authorizations from submission through approval, denial, or appeal.
  • Use CoverMyMeds and payer/provider portals to submit and track authorization requests.
  • Coordinate with providers to obtain required documentation and assist with appeals and letters of medical necessity.
  • Identify patient financial assistance options, including copay cards, manufacturer assistance programs, foundations/grants, and state-funded programs.
  • Support Medicare Part D patients with coverage and available assistance resources.
  • Communicate authorization and medication-access updates to patients, caregivers, providers, facilities, and internal pharmacy teams.
  • Troubleshoot insurance, billing, and medication-access issues and escalate when appropriate.
  • Maintain accurate documentation within pharmacy, CRM, payer, and provider systems.
  • Support specialty and long-term care pharmacy workflows and provide cross-functional support as needed.
  • Perform other duties as assigned.

Benefits

  • Competitive pay.
  • Medical, dental, vision, life insurance, and long-term disability.
  • 401(k) program.
  • Paid time off.
  • Paid holidays.
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