Pharmacy Data Technician

Guardian Pharmacy Services Management • Ankeny, IA

8h • Hybrid

About The Position

Right Dose Pharmacy, a member of the Guardian family of pharmacies, is seeking a Pharmacy Data Technician to enter and process prescriptions in the pharmacy operating system with speed and accuracy. The role communicates with customers by telephone, responds courteously to their needs, and supports timely prescription processing and dispensing. The position is hybrid, with work from home available after the initial training period. The schedule is Monday through Friday, with varying shifts between 7 a.m. and 7 p.m., plus every third weekend: Saturday 9 a.m.–3 p.m. and Sunday 12 p.m.–4 p.m.

The technician processes new, refill, and cycle prescriptions; triages incoming fax prescriptions; follows up with doctors’ offices; verifies dosage; maintains accurate computer notes and cycle-fill records; and learns pharmacy systems and cycle processes to meet delivery deadlines. As needed, the role may also assist with filing orders, packaging medications, inventory, profiling orders for medical records, and filling processed prescriptions for dispensing.

Candidates must have a high school diploma or GED and a pharmacy technician license, certification, or registration as required by state requirements. National certification through PTCB is preferred. The role requires at least two years of related experience, though an advanced degree may substitute for experience, along with strong computer skills, attention to detail, problem-solving ability, independence, and the ability to meet deadlines in a fast-paced, team-oriented environment. Flexible hours, including weekends, holidays, and overtime, may be required.

Requirements

• High school diploma or GED, as required by state requirements.
• Pharmacy technician license, certification, or registration, as required by state requirements.
• At least two years of related experience; an advanced degree may substitute for experience.
• Advanced computer skills.
• Ability to work independently and meet deadlines.
• Ability to solve problems with minimal direction.
• Strong attention to detail and accuracy.
• Ability to manage multiple tasks simultaneously in a fast-paced, team-oriented environment while adhering to strict deadlines.
• Quality-minded approach, including proactively looking for errors and asking questions when something appears inaccurate.
• Ability to work flexible hours, including weekends, holidays, and overtime.

Nice To Haves

• National Pharmacy Technician Certification Board (PTCB) certification.
• Experience with pharmacy operations systems.

Responsibilities

• Enter new and refill prescriptions into the operating system accurately and promptly to help eliminate dispensing errors.
• Triage incoming fax prescriptions to support timely dispensing.
• Maintain appropriate computer notes and cycle-fill coding.
• Calculate and/or verify the correct dosage based on the prescription.
• Respond to customer calls with care, understanding, and courtesy, and route calls as appropriate.
• Complete all prescriptions assigned for processing during the regular shift.
• Receive, evaluate, and process assigned refills, and follow up with doctors’ offices as needed.
• Develop proficiency with pharmacy systems, including document imaging and the legacy pharmacy computer operating system.
• As needed, assist with filing completed orders, packaging medications, inventory, profiling orders for medical records, and filling processed prescriptions for dispensing.
• Learn and manage cycle processes to meet delivery deadlines.
• Maintain data-entry records for cycle medication and fill requests, and process cycle medication renewals and new cycle orders as applicable.
• Perform other essential functions and duties as assigned.

Benefits

• Competitive pay.
• 401(k) with company match.
• Medical, dental, and vision benefits for full-time employees working 30 or more hours per week.
• Health Savings Accounts and Flexible Spending Accounts.
• Company-paid basic life and Accidental Death & Dismemberment insurance.
• Company-paid long-term disability and optional short-term disability.
• Voluntary employee and dependent life, accident, and critical illness coverage.
• Dependent Care Flexible Spending Accounts.
• Employee Assistance Program (EAP).
• Guardian Angels employee assistance fund.
• Paid holidays and sick days.
• Vacation benefits based on years of service.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED