Pharmacy Data Entry Technician

Guardian Pharmacy•Ankeny, IA

5d•Onsite

About The Position

Right Dose Pharmacy, a member of the Guardian family of pharmacies, is hiring a Pharmacy Data Entry Technician in Ankeny, Iowa. The role is responsible for entering and processing prescriptions into the pharmacy operating system accurately and efficiently, while responding to customers’ telephone inquiries courteously. The technician supports prescription processing, refill coordination, cycle medication workflows, and timely dispensing. Depending on business needs, the technician may also assist with filing completed orders, packaging medications, inventory, profiling orders for medical records, and filling processed prescriptions for dispensing. The position works in a fast-paced, team-oriented pharmacy environment serving healthcare organizations that support seniors and people with complex care needs. The technician is expected to complete assigned prescriptions during the regular shift, meet delivery deadlines, maintain accurate records, and provide caring customer service. The posting states that flexible hours, including weekends, holidays, and overtime, may be required.

Requirements

High school diploma or GED, as required by state regulations.
Pharmacy technician license, certification, or registration, as required by state regulations.
At least 2 years of related experience; an advanced degree may substitute for experience.
Advanced computer skills.
Ability to work independently and meet deadlines.
Ability to solve problems with minimal direction.
Strong attention to detail and accuracy.
Ability to manage multiple tasks in a fast-paced, team-oriented environment while adhering to strict deadlines.
Quality-minded approach, including willingness to seek out errors and ask questions when information appears inaccurate.
Strong work ethic and integrity, with values aligned to the company philosophy.
Ability to plan ahead and manage time efficiently.
Ability to analyze causes and solve problems at strategic and functional levels.
Ability to collaborate effectively with team members.
Ability to work flexible hours, including weekends, holidays, and overtime.

Nice To Haves

National Pharmacy Technician Certification (PTCB) preferred.
Experience with pharmacy operations systems preferred.

Responsibilities

Enter new and refill prescriptions into the operating system accurately and promptly to help prevent dispensing errors.
Triage incoming fax prescriptions to support timely dispensing.
Enter appropriate computer notes and cycle-fill coding.
Calculate or verify prescription dosages.
Respond to customer calls with care, understanding, and courtesy, and route calls as appropriate.
Complete all assigned prescription processing during the regular shift.
Receive, evaluate, process, and follow up with doctors’ offices regarding assigned refills.
Develop proficiency in pharmacy systems, including document imaging and the legacy pharmacy computer operating system.
As needed, assist with filing completed orders, packaging medications, inventory, profiling orders for medical records, and filling processed prescriptions for dispensing.
Learn and maintain cycle workflows to meet delivery deadlines; maintain data-entry records for cycle medication and fill requests, and process renewals and new cycle orders as applicable.
Perform other essential functions and duties as assigned.

Benefits

Competitive pay.
401(k) with company match.
Medical, dental, and vision coverage for full-time employees working 30 or more hours per week.
Health Savings Accounts and Flexible Spending Accounts.
Company-paid basic life and Accidental Death & Dismemberment insurance.
Company-paid long-term disability and optional short-term disability.
Voluntary employee and dependent life, accident, and critical illness coverage.
Dependent Care Flexible Spending Accounts.
Employee Assistance Program (EAP).
Guardian Angels employee assistance fund.
Paid holidays and sick days.
Vacation benefits based on years of service.