Pharmacy Courier/Clerk

Ochsner Health•New Orleans, LA

About The Position

This job performs a variety of clerical tasks to support the assigned department and/or manager. Responsibilities include computer data entry, typing and copying paperwork, and maintaining report files. The role also supports departmental staff and provides professional, patient-conscious communication while following applicable laws, accreditation standards, regulatory requirements, and the employer’s Compliance & Privacy Program and Standards of Conduct. The position may involve occupational exposure risks associated with communicable diseases, hazardous medications, or hazardous waste in a healthcare setting.

Requirements

  • One year of office experience.
  • Effective verbal and written communication skills.
  • Proficiency with Windows-style applications such as Excel, Word, and Outlook.
  • Ability to work independently, set priorities, and maintain confidentiality.
  • Strong organization and time-management skills, including the ability to manage several tasks simultaneously.
  • Strong typing capabilities and a basic understanding of data processing.
  • Ability to meet the physical demands of Light Work, including exerting up to 20 pounds occasionally and/or up to 10 pounds frequently.

Nice To Haves

  • High school diploma or equivalent.
  • Experience working with EPIC.

Responsibilities

  • Answer phones and convey messages to staff accurately and in a timely manner.
  • Enter patient data into the computer system and print computer-generated reports.
  • Assist with filing and maintaining department records.
  • Communicate professionally, positively, and calmly to support a cooperative and collaborative environment.
  • Assist departmental staff when needed.
  • Adapt behavior and communication to the specific patient population, including respecting privacy, introducing oneself appropriately, explaining services or procedures, requesting permissions, and adapting communication style.
  • Perform other related duties as required.
  • Remain knowledgeable about applicable federal, state, and local laws, accreditation standards, and regulatory requirements, and ensure compliance.
  • Report known or suspected unethical or questionable conduct and concerns related to patient or employee safety, patient privacy, or compliance.
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