Pharmacy Coordinator

Headlands Research • Myrtle Beach, SC

13d • Onsite

About The Position

At Headlands Research, we are dedicated to enhancing clinical trial delivery within our communities. As a leading network of advanced clinical trial sites, we leverage cutting-edge technology and exceptional support services to broaden outreach and participation. Founded in 2018, our rapidly growing company currently operates 20+ sites across the US and Canada, with plans for further expansion.

We’re seeking a Pharmacy Coordinator for our clinical research site located in Myrtle Beach, SC. The Pharmacy Coordinator plays a key role in the successful execution of pharmaceutical clinical trials by ensuring the safe, accurate, and compliant handling of the investigational products (IP)/drug that is being studied. Working under the supervision of a licensed pharmacist or nurse (as applicable), this individual will be responsible for receiving, storing, preparing, dispensing, documenting, and managing investigational drugs in accordance with study protocols, GCP/ICH regulations, and institutional SOPs. This role may also support administrative and data entry activities related to the conduct of clinical research.

Requirements

• Minimum of 1–2 years of experience as a Pharmacy Technician or Medical Assistant required
• Completion of a recognized Pharmacy Technician or Medical Assistant program
• Registration with relevant state or provincial licensing body (e.g., College of Pharmacists of BC for Pharm Techs, for example) required, where applicable.
• Current certification in Good Clinical Practice (GCP) and/or willingness to complete GCP training
• Experience with IWRS/IRT systems, inventory control
• Strong organizational and documentation skills with high attention to detail
• Proficient in Microsoft Office and electronic data capture systems
• Ability to follow protocols, SOPs, and maintain regulatory compliance
• Strong communication and interpersonal skills
• Demonstrated ability to manage multiple tasks efficiently and work independently or as part of a team
• Professionalism, reliability, and commitment to patient safety and data integrity

Nice To Haves

• Experience with investigational product handling preferred
• Familiarity with Phase I–IV clinical trials and regulatory requirements an asset
• Experience in a clinical research or hospital setting preferred

Responsibilities

• Receive, store, prepare, and dispense investigational products according to protocol, pharmacy manual, and regulatory requirements.
• Use IWRS/IRT systems to log shipments, assign IP, and perform returns or destructions per study-specific guidance.
• Maintain accurate inventory logs, temperature records, and expiration tracking for all IP and supplies.
• Monitor and respond to temperature excursions, discrepancies, or deviations per SOP.
• Perform aseptic preparations where required, following sterile technique protocols.
• Manage IP accountability documentation, including blinded and unblinded logs and reconciliation.
• Ensure all investigational product storage complies with GCP and institutional policies (double-locked, secure, labeled, etc.).
• Maintain audit-ready records of all pharmacy activities, including temperature logs, equipment calibrations, and IP logs.
• Create and manage pharmacy study binders with updated regulatory and protocol-specific content.
• Adhere to ALCOA-C principles (Attributable, Legible, Contemporaneous, Original, Accurate, Complete, and Consistent) in documentation practices.
• Participate in unblinded or blinded monitoring visits, providing relevant pharmacy documentation.
• Assist with scheduling and performing protocol-specific assessments (e.g., memory assessments, vital signs, specimen collection support).
• Perform data entry in eCRFs according to protocol and system-specific guidelines.
• Support query resolution, documentation scanning, and other clerical duties (e.g., faxing, reminder calls).
• Order pharmacy-related supplies and assist with equipment upkeep and calibrations.
• Provide pharmacy support to other team members and backfill duties during absences.
• Maintain clear, professional communication with study coordinators, monitors, sponsors, and clinical staff.
• Participate in team meetings and training sessions to stay updated on protocols, SOPs, and compliance standards.
• Demonstrate flexibility and professionalism in a fast-paced, regulated environment.

Benefits

• Competitive pay + annual performance incentives
• Medical, dental, and vision insurance
• 401(k) plan with company match
• Paid time off (PTO) and company holidays
• A mission-driven culture focused on advancing medicine and improving patient outcomes
• Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA)
• a variety of disability, accident, and life insurance options

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree