Pharmacy Coordinator Ambulatory Clinic

CommonSpirit Health • Rancho Cordova, CA

1d • Remote

About The Position

Dignity Health Medical Foundation is seeking a Pharmacy Coordinator Ambulatory Clinic to help patients secure access to prescribed medications. The coordinator interfaces with ambulatory care team members, pharmacies, payers, pharmacy benefit representatives, and pharmaceutical industry medication assistance programs. This is a work-from-home position for California residents. The employer provides equipment for working from home, including a laptop, docking station, dual monitors, and accessories.

The role gathers information, prepares initial patient assessments based on prescribed medications, researches available access options, and assists patients with applications, insurance benefits, and medication assistance resources. The coordinator also identifies patients who may require review by an Ambulatory Care Pharmacist and manages renewals and eligibility for patient assistance programs.

Requirements

• High school diploma or GED.
• Demonstrable experience with pharmaceutical or drug assistance programs.
• Demonstrable experience with pharmacy or medical insurance coverage.
• Alternatively, demonstrable related work experience in a retail pharmacy, healthcare clinic, or hospital environment.
• Excellent customer service and communication skills.
• Strong knowledge of pharmaceutical assistance programs and insurance coverage.

Nice To Haves

• Associate degree preferred.
• Clear and current California Pharmacy Technician license preferred.
• Experience with medication prior authorizations or drug assistance/medication management assistance programs strongly preferred.

Responsibilities

• Gather required information and prepare initial assessments for patients based on providers’ prescribed medications, including patients who cannot access or have difficulty continuing to access preferred medications.
• Research options for patients to secure medication access, including prior authorization, Drug Assistance Program applications and enrollment, copay discount cards or equivalent programs, and foundation or grant funds.
• Identify patients who require review by an Ambulatory Care Pharmacist.
• Respond to provider, Ambulatory Care Pharmacist, and patient self-referrals by meeting with patients to assess medication needs and identify programs and resources that can help ensure access.
• Help patients understand insurance benefits, including out-of-pocket costs, deductibles, and copay expenses.
• Serve as a liaison between patients and medication assistance programs or providers.
• Manage medication renewals and patient assistance program eligibility, including follow-up by phone with patients, pharmaceutical companies, and providers.
• Work with medication manufacturers to compile and maintain up-to-date assistance program requirements.
• Process medication prior authorizations and perform clerical tasks to support and improve patient access to medications.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED