Pharmacy Clerk

Hy-Vee, Inc.•Marion, IA

6d•Onsite

About The Position

The Pharmacy Clerk supports the pharmacy’s day-to-day operations and helps provide customers with friendly, professional service. Duties include assisting customers, gathering information for prescriptions, stocking and ordering products and supplies, handling cash transactions, preparing delivery and mail-out orders, coordinating nursing home medicines, and helping maintain a clean pharmacy. The clerk must protect confidential patient information and work cooperatively with pharmacy and store staff. This is a fast-paced pharmacy role with daily exposure to noise and pressure to meet deadlines. There may be occasional exposure to hazardous chemicals or solvents, including chemotherapy drugs. The pharmacy handles and prepares hazardous drugs; personnel of reproductive capability are advised that exposure may have acute and chronic effects. Training is provided, and following pharmacy safety policies and procedures is essential.

Requirements

High school diploma or equivalent experience.
Ability to follow written, verbal, or diagrammatic instructions with attention to detail.
Ability to add, subtract, multiply, and divide whole numbers accurately.
Ability to file, post, and organize materials; copy data accurately between records; and gather basic information through customer interactions.
Ability to guide customers and provide clear, helpful direction professionally and compassionately.
Ability to exercise discretion and integrity when handling confidential patient information.
Vaccination certification is required if administering vaccines, as required by law.

Nice To Haves

Over six months up to one year of similar or related experience.

Responsibilities

Provide prompt, friendly customer service in person and by telephone, including taking refill orders.
Gather patient information needed to prepare prescriptions.
Stock received products and supplies, mark stickers accordingly, and keep pharmacy supplies stocked.
Review prescriptions that have not been picked up as requested by the department manager.
Order products and supplies at the department manager’s request and review invoices for received products.
Log invoices as necessary and complete cash transactions accurately.
Prepare paperwork and compile medicines for delivery orders and mail-outs at the department manager’s request.
Coordinate nursing home medicines as necessary.
Administer vaccines when allowed by law and when the required certification is held.
Clean the pharmacy, empty garbage, and remove trash promptly.
Maintain the confidentiality of customers’ private medical information.
Work with co-workers as a team to support customer satisfaction and a pleasant work environment.
Assist in other store areas and take on special projects as assigned.
Follow personal hygiene and dress standards, Hy-Vee policies, and store guidelines.
Report to work as scheduled and on time.