Pharmacy Clerk

Hy-Vee, Inc.•Dubuque, IA

11d•Onsite

About The Position

Hy-Vee is seeking a customer-service-oriented Pharmacy Clerk to support the day-to-day operations of its pharmacy. The role assists customers, stocks and orders products and supplies, handles cash transactions, and helps maintain an orderly pharmacy. Clerks must protect confidential patient information and work collaboratively with pharmacy and store colleagues. Employment is contingent upon successfully completing a pre-employment drug screen.

Requirements

Must be at least 18 years old.
High school diploma or equivalent experience required.
Ability to follow written, verbal, or diagrammatic instructions with attention to detail.
Ability to add, subtract, multiply, and divide whole numbers accurately.
Ability to file, post, and organize materials, copy data accurately between records, and gather basic information through customer interactions.
Ability to guide customers and provide clear, helpful direction professionally and compassionately.
Ability to use discretion and integrity when handling confidential patient information.
Ability to frequently stand and walk throughout a shift, including extended periods at a pharmacy counter or workstation.
Ability to count, pour, package, and label medications, and fill prescriptions under pharmacist supervision in accordance with state and federal regulations.
Ability to perform repetitive standing, walking, reaching, and bending for order fulfillment, point-of-sale transactions, and cleaning duties.
Vaccination certification is required if administering vaccines, as required by law.
Must successfully complete a pre-employment drug screen.

Nice To Haves

Over six months up to one year of similar or related experience.

Responsibilities

Provide prompt, friendly customer service and make customer interactions positive.
Answer telephone calls and assist callers, including taking refill orders.
Gather patient information needed to prepare prescriptions.
Stock received products and supplies, mark stickers, and keep pharmacy supplies well stocked.
Review prescriptions that have not been picked up as requested by the department manager.
Order products and supplies at the department manager’s request and review invoices for received products.
Log invoices as necessary and complete cash transactions accurately.
Prepare paperwork and compile medicine for delivery orders and mail-outs at the department manager’s request.
Coordinate nursing home medicines as necessary.
Administer vaccines as allowed by law, when appropriately certified.
Clean the pharmacy, empty garbage, and remove trash promptly.
Maintain the confidentiality of customers’ private medical information.
Work with co-workers as a team to support customer satisfaction and a pleasant work environment.
Assist in other areas of the store and take on special projects as assigned.
Follow personal hygiene and dress standards, Hy-Vee policies, and store guidelines.
Report to work as scheduled and on time.