Pharmacy Clerk

Hy-Vee, Inc.•Prairie Village, KS

12d

About The Position

The Pharmacy Clerk provides prompt, efficient, and friendly customer service, maintains a clean and inviting pharmacy, and supports pharmacy operations by stocking supplies, handling invoices, gathering patient information, taking refill orders, and preparing medicine and paperwork for deliveries and mail-outs. The role works with customers, coworkers, suppliers, and pharmacy staff, and must maintain the confidentiality of customers’ private medical information. The pharmacy handles and prepares hazardous drugs; the position involves potential exposure to hazardous drugs and occasional exposure to dangerous chemicals or solvents.

Requirements

High school education or equivalent experience.
Over six months up to one year of similar or related experience.
Ability to follow written, verbal, or diagrammatic instructions involving several concrete variables.
Ability to add, subtract, multiply, and divide whole numbers.
Ability to file, post, and mail materials; copy data between records; interview to obtain basic information; and guide people.
Vaccination certification if applicable and required by law.
Ability to exert up to 20 pounds of force occasionally, up to 10 pounds frequently, and negligible force constantly to move objects.
Visual ability to see at distances from less than 20 inches to more than 20 feet, with or without correction, and to use depth perception, distinguish colors, and maintain field of vision.
Ability to climb, balance, stoop, kneel, reach, stand, walk, push, pull, lift, grasp, feel, talk, hear, and perform repetitive motions.
Understand that hazardous-drug exposure may cause acute and chronic effects and that failure to follow pharmacy policies and procedures may increase exposure risk.
Successfully complete a pre-employment drug screen.

Responsibilities

Provide prompt, efficient, friendly customer service and assist customers with finding or reaching products, handling heavy items, and sharing suggestions or requests.
Greet customers, learn and use their names when possible, and answer telephone calls promptly with helpful service.
Stock received products and supplies, mark stickers, and keep pharmacy supplies well stocked.
Review prescriptions that are not picked up as requested by the department manager.
Order products and supplies at the department manager’s request.
Review and log invoices for received products as necessary.
Coordinate nursing home medicines as necessary.
Prepare paperwork and compile medicines for delivery orders and mail-outs at the department manager’s request.
Clean the pharmacy, empty garbage, and remove trash promptly.
Take customer orders for refills and gather patient information required to prepare prescriptions.
Perform cash transactions and complete sales.
Administer vaccines as allowed by law.
Work with coworkers to support customer satisfaction and a pleasant work environment.
Follow department and company guidelines for personal hygiene and dress, as well as company policies and store guidelines.
Report to work as scheduled and on time.
Assist in other store areas and perform other job-related duties and special projects as required.
Maintain the confidentiality of customers’ private medical information.