Pharmacy Clerk - Part Time

Lewis Drug•Sheldon, IA

18d

About The Position

The Pharmacy Clerk’s primary responsibility is patient and customer care. As the first point of contact for pharmacy patients, the clerk handles interactions promptly, professionally, and in a friendly manner. The role supports day-to-day pharmacy operations, including assisting patients, collecting information for prescriptions, preparing delivery and mail-out orders, and maintaining the pharmacy and patient areas. The clerk follows Lewis Drug policies and procedures, protects confidential medical information, and completes additional duties assigned by the Chief Pharmacist or Pharmacist.

Requirements

High school diploma or equivalent required, or currently in progress.
Ability to handle transactions accurately and responsibly.
Basic math and computer skills.
Strong organizational skills, attention to detail, and ability to multitask.
Ability to communicate effectively, verbally and in writing.
Ability to learn software systems and complete data entry accurately and efficiently.
Dependable attendance and job performance.
Ability to work effectively both as part of a team and independently.
Ability to maintain composure in challenging situations and take direction when needed.
Initiative to plan and complete daily activities in coordination with pharmacy team members.
Must be neat and clean in appearance and have a positive, friendly attitude toward helping patients.
Ability and desire to learn new skills.
Ability to stand for long periods and move quickly between workstations.
Ability to use the full range of hands, wrists, and arms, including picking up and pinching small items and grasping or turning objects.
Ability to position oneself or move about the pharmacy to access products and supplies at varying heights.
Ability to lift or move items up to 40 pounds occasionally, up to 10 pounds frequently, and less than 10 pounds constantly.
Visual ability from less than 20 inches to more than 20 feet, with or without correction; depth perception, color vision, and field of vision are also required.
Ability to communicate verbally with staff and patients and handle multiple tasks in a fast-paced setting.

Responsibilities

Learn and follow Lewis Drug policies and procedures.
Assist patients with wait times, sales, returns, and complaints in a professional manner.
Answer phone calls promptly and politely.
Obtain and maintain pertinent patient information so prescriptions can be filled accurately and efficiently.
Maintain the confidentiality of patients’ private medical information according to the HIPAA Act.
Prepare paperwork and compile medications for delivery and mail-out orders.
Serve drive-thru patients efficiently, if applicable.
Log into and use various software systems and a cash register.
Stock supplies, clean the work and patient areas, and prepare the pharmacy for the next day’s operations.
Promote Lewis initiatives and represent Lewis positively to patients and communities.
Complete additional duties assigned by the Chief Pharmacist or Pharmacist.