Pharmacy Clerk

Hy-Vee•Sioux Falls, SD

10d

About The Position

The Pharmacy Clerk supports the pharmacy’s day-to-day operations while providing customers with caring, professional service. The role includes assisting customers, gathering information for prescriptions, stocking and ordering supplies, processing cash transactions, and helping keep the pharmacy clean and organized. The clerk maintains confidentiality of private medical information and works with pharmacy colleagues to support customer satisfaction and a pleasant work environment. Vaccines may be administered only where permitted by law and with required certification. This is a fast-paced pharmacy environment with daily noise and significant pressure to meet deadlines. There may be occasional exposure to hazardous chemicals or solvents, including chemotherapy drugs. The pharmacy handles and prepares hazardous drugs; personnel of reproductive capability are advised that exposure may have acute and chronic effects. Training is provided, and adherence to pharmacy safety policies and procedures is essential.

Requirements

High school diploma or equivalent experience required.
Ability to follow written, verbal, or diagrammatic instructions with attention to detail.
Ability to accurately add, subtract, multiply, and divide whole numbers.
Ability to file, post, and organize materials, accurately copy data between records, and gather basic information through customer interactions.
Ability to guide customers and provide clear, helpful direction in a professional and compassionate manner.
Ability to maintain discretion and integrity when handling confidential patient information.
Ability to frequently stand and walk throughout a shift, including extended periods at a pharmacy counter or workstation.
Ability to count, pour, package, and label medications and fill prescriptions under pharmacist supervision in accordance with state and federal pharmacy regulations.
Ability to perform repetitive standing, walking, reaching, and bending for order fulfillment, point-of-sale transactions, and cleaning duties.
Vaccination certification is required if administering vaccines, as required by law.

Nice To Haves

Over six months up to one year of similar or related experience preferred.

Responsibilities

Provide prompt, friendly customer service and make customer interactions positive.
Answer telephone calls promptly, provide assistance, and take refill orders.
Gather patient information required to prepare prescriptions.
Stock received products and supplies, mark stickers, and keep supplies well stocked.
Review prescriptions that have not been picked up as requested by the department manager.
Order products and supplies at the department manager’s request and review invoices for received products.
Log invoices as necessary and complete cash transactions accurately.
Prepare paperwork and compile medicines for delivery orders and mail-outs at the department manager’s request.
Coordinate nursing home medicines as necessary.
Administer vaccines when allowed by law and when required certification is held.
Clean the pharmacy, empty garbage, and remove trash promptly.
Maintain the confidentiality of customers’ private medical information.
Work with co-workers as a team to support customer satisfaction and a pleasant work environment.
Assist in other store areas and take on special projects as assigned.
Follow personal hygiene and dress standards, Hy-Vee policies, and store guidelines.
Report to work as scheduled and on time.