Pharmacy Clerk

Advocate Health and Hospitals Corporation • Wake Forest, NC

1d • Onsite

About The Position

The Pharmacy Clerk supports front-end pharmacy operations at the North Tower Pharmacy on the Winston Campus. The role serves customers, processes payments and pharmacy information, answers and directs telephone calls, and helps maintain the pharmacy’s merchandise, stock, and inventory. The position also supports packaging and mailing prescriptions as needed and contributes to a cooperative team environment.

This is a full-time, second-shift position scheduled Monday through Friday from 12:30 p.m. to 9:00 p.m., for 40 hours per week. The listed pay range is $18.85–$28.30. A high school diploma or GED is required, and no previous work experience is required. Registration or licensure with the state board of pharmacy is required according to the requirements of the state of employment.

Requirements

• High school diploma or GED equivalent.
• Registration or licensure with the state board of pharmacy as required by the state of employment.
• Good mathematical skills and attention to detail.
• Customer service, communication, organization, problem-resolution, and process-development skills.
• Basic computer skills.
• Ability to work semi-independently within a team, stay self-motivated, and take initiative appropriately.
• Ability to walk, stand for long periods, lift, squat, bend, twist, crawl, kneel, climb, and reach above the shoulders throughout the workday.
• Ability to push a mobile cart of approximately 50 pounds and lift 35 pounds of material.
• Functional vision, touch, and hearing, and ability to speak clearly enough to communicate effectively.
• Ability to use hands with fine manipulation when operating a computer keyboard, cash register, and handling retail items.
• Flexibility to travel between pharmacy locations.

Responsibilities

• Collect patient information, answer customer questions accurately, accept payments, and thank customers.
• Enter information into the computer database as required by law and follow cash-handling policies and procedures.
• Ensure accurate cash, check, and credit-card transactions.
• Answer telephone calls and refer callers to appropriate personnel when needed.
• Maintain the front end of the pharmacy.
• Assist with stock maintenance to ensure quality drug products and supplies are available when needed.
• Assist with stocking and inventory, including unpacking and inspecting items for damage, checking pricing, and putting products away correctly.
• Assist with or set up merchandise displays and reconcile merchandise orders.
• Package and mail prescriptions and perform cashiering for mailed prescriptions as needed.
• Follow general pharmacy standards and promote a cooperative work environment through communication and team building.
• Perform other related duties as required.

Benefits

• Paid time off programs.
• Medical, dental, vision, life, and short- and long-term disability benefits.
• Flexible Spending Accounts for eligible health care and dependent care expenses.
• Adoption assistance and paid parental leave.
• Defined contribution retirement plans with employer match and other financial wellness programs.
• Educational Assistance Program.
• Career development programs.
• Premium pay may be available for shifts, on-call work, and other qualifying circumstances; incentive pay is available for select positions.
• Opportunity for annual increases based on performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED