Pharmacy Clerk Retail

TRINITY HEALTH • Minot, ND

6d • $17 - $24 • Onsite

About The Position

The Retail Pharmacy Clerk supports daily operations of the outpatient pharmacy by assisting customers, processing transactions, and maintaining an organized, welcoming retail environment. The role greets customers, directs inquiries, and enters required information into pharmacy systems to help ensure efficient patient flow and timely service.

Working closely with pharmacists and pharmacy technicians, the clerk supports smooth workflow through routine restocking, upkeep of the over-the-counter (OTC) area, and clerical assistance. This position functions within a collaborative, service-oriented team environment and contributes to a positive customer experience through attention to detail, professionalism, and adherence to confidentiality standards.

Requirements

• Excellent customer service skills when interacting with pharmacy personnel, medical personnel, and customers.
• Ability to access, input, and retrieve information from computer systems.
• Ability to work a variety of shifts based on company and customer needs.
• Ability to accurately record information, orders, messages, and other related data through telephone, written, and face-to-face communication.
• Ability to communicate clearly, concisely, and professionally with staff and customers.
• Ability to maintain a high degree of confidentiality.

Nice To Haves

• High school diploma or equivalent preferred.
• Previous retail experience helpful, but not required.
• Previous cash register experience preferred.
• Previous familiarity with computer use preferred.

Responsibilities

• Greet customers, assist with general inquiries, and help manage patient flow at the pharmacy counter.
• Operate the cash register and charge systems, accurately processing payments, returns, and daily transaction records.
• Maintain and restock the OTC area, organize shelves, monitor inventory levels, and ensure products are clean, accessible, and properly labeled.
• Enter customer and patient information into pharmacy computer systems accurately and in compliance with confidentiality requirements.
• Communicate with pharmacy staff, providers, and customers to relay messages, answer questions, and support pharmacy operations.
• Assist with clerical tasks such as filing, organizing supplies, and supporting workflow during high-volume periods.

What This Job Offers

• Education Level: High school or GED