Pharmacy Clerk

Hy-Vee, Inc.•Marshall, MN
•$13 - $16

About The Position

Hy-Vee is seeking a customer-focused Pharmacy Clerk to support the day-to-day operations of the pharmacy. The role assists customers, stocks and orders supplies, handles cash transactions, and helps maintain a clean, organized pharmacy. Pharmacy Clerks must handle confidential patient information with discretion and work collaboratively to provide a positive customer experience. The position requires a high school diploma or equivalent experience. More than six months and up to one year of similar or related experience is preferred. Vaccination certification is required if administering vaccines, as required by law. Employment is contingent upon successful completion of a pre-employment drug screen. This is a fast-paced pharmacy environment with daily exposure to noise and significant deadline pressure. Occasional exposure to hazardous chemicals or solvents, including chemotherapy drugs, may occur. The pharmacy handles and prepares hazardous drugs; personnel of reproductive capability are advised that exposure may cause acute and chronic effects and that following pharmacy policies and procedures is essential to minimizing risk. Training is provided to support a safe work environment. The anticipated hourly starting wage is $13.00 to $16.25, depending on experience.

Requirements

  • High school diploma or equivalent experience.
  • Ability to follow written, verbal, or diagrammatic instructions with attention to detail.
  • Ability to add, subtract, multiply, and divide whole numbers accurately.
  • Ability to file, post, and organize materials, copy data accurately between records, and gather basic information through customer interactions.
  • Ability to guide customers and provide clear, helpful direction professionally and compassionately.
  • Ability to maintain discretion and integrity when handling confidential patient information.
  • Vaccination certification if administering vaccines, as required by law.
  • Ability to meet the physical requirements of frequent standing and walking, repetitive reaching and bending, and pharmacy-related order fulfillment, transactions, and cleaning duties.

Nice To Haves

  • Over six months up to one year of similar or related experience.

Responsibilities

  • Provide prompt, friendly customer service and make customer interactions positive.
  • Answer telephone calls promptly and assist callers, including taking refill orders.
  • Gather patient information needed to prepare prescriptions.
  • Stock received products and supplies, mark stickers accordingly, and keep pharmacy supplies stocked.
  • Review prescriptions that have not been picked up, as requested by the department manager.
  • Order products and supplies at the department manager’s request and review invoices for received products.
  • Log invoices as necessary and complete cash transactions accurately.
  • Prepare paperwork and compile medicine for delivery orders and mail-outs at the department manager’s request.
  • Coordinate nursing home medicines as necessary.
  • Administer vaccines when permitted by law and when required certification is held.
  • Clean the pharmacy, empty garbage, and remove trash in a timely manner.
  • Maintain the confidentiality of customers’ private medical information.
  • Work with co-workers as a team to support customer satisfaction and a pleasant work environment.
  • Assist in other areas of the store and take on special projects as assigned.
  • Follow personal hygiene and dress standards, Hy-Vee policies, and store guidelines.
  • Report to work as scheduled and on time.
  • Count, pour, package, and label medications and fill prescriptions under pharmacist supervision, in accordance with applicable regulations.
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