Pharmacy Clerk

Hy-Vee, Inc.•Eagan, MN

1d•$16 - $20

About The Position

The Pharmacy Clerk supports the day-to-day operations of the pharmacy and helps provide customers with professional, friendly service. Duties include assisting customers, answering calls and taking refill orders, gathering patient information, stocking and ordering supplies, reviewing prescriptions awaiting pickup, processing invoices and cash transactions, preparing delivery and mail-out orders, coordinating nursing home medicines, and administering vaccines when permitted by law and with required certification. The clerk also helps maintain a clean pharmacy, protects confidential medical information, and collaborates with coworkers and other store areas to support customer satisfaction. This is a fast-paced pharmacy role involving daily noise and significant pressure to meet deadlines. The position may involve occasional exposure to hazardous chemicals or solvents, including chemotherapy drugs, and the pharmacy handles and prepares hazardous drugs. Employees are expected to follow pharmacy safety procedures; training is provided. Employment is contingent on successfully completing a pre-employment drug screen.

Requirements

High school diploma or equivalent experience required.
Ability to follow written, verbal, or diagrammatic instructions with attention to detail.
Ability to add, subtract, multiply, and divide whole numbers accurately.
Ability to file, post, and organize materials; copy data accurately between records; and gather basic information through customer interactions.
Ability to guide customers and provide clear, helpful direction professionally and compassionately.
Ability to use discretion and integrity when handling confidential patient information.
Vaccination certification is required if administering vaccines, as required by law.
Ability to frequently stand and walk throughout a shift, including extended periods at a pharmacy counter or workstation.
Ability to count, pour, package, and label medications, and fill prescriptions under pharmacist supervision in accordance with state and federal pharmacy regulations.
Ability to perform repetitive standing, walking, reaching, and bending associated with order fulfillment, point-of-sale transactions, and cleaning duties.

Nice To Haves

Over six months up to one year of similar or related experience preferred.

Responsibilities

Provide prompt, friendly customer service and make customer interactions positive.
Answer telephone calls promptly, provide helpful service, and take refill orders.
Gather patient information needed to prepare prescriptions.
Stock received products and supplies, mark stickers accordingly, and keep pharmacy supplies well stocked.
Review prescriptions that have not been picked up, as requested by the department manager.
Order products and supplies at the department manager's request and review invoices for received products.
Log invoices as necessary and complete cash transactions accurately.
Prepare paperwork and compile medicine for delivery orders and mail-outs at the department manager's request.
Coordinate nursing home medicines as necessary.
Administer vaccines as allowed by law and with required certification where applicable.
Clean the pharmacy, empty garbage, and remove trash in a timely manner.
Maintain confidentiality of customers' private medical information.
Work with coworkers as a team to support customer satisfaction and a pleasant work environment.
Assist in other store areas as needed and complete assigned special projects.
Follow personal hygiene and dress standards, Hy-Vee policies, and store guidelines.
Report to work as scheduled and on time.