About The Position

The Pharmacy Accounts Receivable Specialist ensures timely and accurate posting and reconciliation of payments for system-wide Ambulatory Pharmacy Services. The role is responsible for collecting outstanding pharmacy accounts receivable balances and providing excellent customer service to patients, insurance providers, and the pharmacy team. Routine work includes calculating, posting, and verifying financial data to maintain accurate accounting records. The specialist reconciles deposits and third-party accounts, processes and uploads checks for deposit, researches claims and outstanding balances using pharmacy systems, and maintains accurate records of deposits, transactions, and payments. The position also supports pharmacy reporting, invoicing, document archiving, and special projects while maintaining compliance with Orlando Health policies.

Requirements

  • Associate’s degree required, or a high school diploma or equivalent and two years of directly related work experience may substitute for the degree, in addition to the experience requirement.
  • Four years of experience performing accounts receivable, patient and payor reconciliation, or related pharmacy work.
  • Strong attention to detail, problem-solving abilities, and organizational skills.
  • Proficiency with Microsoft Excel, Outlook, Word, and 10-Key.

Nice To Haves

  • Pharmacy experience.
  • Pharmacy Technician background.
  • Strong proficiency in Microsoft Excel and experience navigating pharmacy management, billing, and EHR systems such as EPIC, FDS, and EMS to review claims and pharmacy programs.

Responsibilities

  • Reconcile bank deposits and statements with receipts received from pharmacy locations and third-party payers using pharmacy reconciliation systems.
  • Process, scan, and upload incoming checks from payers and pharmacy locations into bank systems for deposit.
  • Use pharmacy software systems and databases to research claims and outstanding accounts receivable balances.
  • Maintain accurate records of daily pharmacy deposits, bank transactions, and payments from payors and patients.
  • Reconcile third-party accounts daily and follow up promptly to minimize outstanding pharmacy accounts receivable balances.
  • Monitor and maintain pharmacy deposit records, including accurate tracking and timely updates to reconciliation spreadsheets.
  • Ensure checks are scanned accurately and uploaded into the bank's system for deposit.
  • Print and prepare POS register pharmacy reports for reconciliation as needed.
  • Scan and archive incoming documents for record-keeping.
  • Assist with preparing pharmacy customer invoices and generate month-end and special reports as needed.
  • Research reconciliation and pharmacy systems when reviewing outstanding balances to ensure accuracy.
  • Review figures, postings, and documents for accurate data entry and mathematical correctness.
  • Work independently or collaboratively on special pharmacy projects.
  • Maintain regular, punctual attendance consistent with applicable Orlando Health policies and legal standards.
  • Comply with Orlando Health policies and procedures.
  • Maintain open communication with all pharmacy locations.
  • Assume responsibility for professional growth and development.
  • Use Microsoft Excel, Outlook, Word, and 10-Key for financial tracking and reporting.

Benefits

  • Health, dental, vision, and life insurance
  • Student loan repayment
  • Tuition reimbursement
  • Free college education programs
  • Retirement savings
  • Paid paternity leave
  • Fertility benefits
  • Back-up elder and childcare
  • Pet insurance
  • PTO and holidays
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