About The Position

PrimeVigilance, part of Ergomed Group, is a specialized pharmacovigilance service provider established in 2008. We offer global services in Medical Information, Pharmacovigilance, Regulatory Affairs, and Quality Assurance to pharmaceutical and biotechnology partners. We are committed to investing in our staff through excellent training and development, valuing employee experience, well-being, and mental health, recognizing that a healthy work-life balance is crucial for employee satisfaction and high-quality client service. Join us in making a positive impact on patients' lives.

Requirements

  • Life science graduate, pharmacy, nursing, other healthcare related qualification or experience in pharmacovigilance
  • Extensive experience in pharmacovigilance within which demonstrated work experience in line manager role.
  • Excellent communication skills- written and verbal
  • Organization skills, including attention to details and multitasking
  • Delegation skills
  • Planning and time management
  • Technical skills
  • Team working

Responsibilities

  • Leads the team responsible for ICSR management for a selected project or group of projects as Team Leader
  • Ensures adequate distribution of tasks for assigned projects and teams and oversees the workflow process
  • Assures and exerts of activities leading to effective cooperation with clients in the area of ICSR Management
  • Providing support to other activities undertaken by the project team on behalf of the client and the company
  • Line Manages assigned ICSR staff
  • Creates and maintains project specific KPIs for contracted ICSR activities (this includes optimizing procedures, trainings and any other actions to increase ICSR team efficiency)
  • Proposes process changes to ICSR Operational Lead
  • Manages ICSR deviations with ICSR Operational Lead support
  • Reviews trackers and timesheet data and ensures accuracy
  • Is involved in ICSR processing and 2nd QC of cases
  • Operates as the assigned team SME and supports other SMEs

Benefits

  • Training and career development opportunities internally
  • Strong emphasis on personal and professional growth
  • Friendly, supportive working environment
  • Opportunity to work with colleagues based all over the world, with English as the company language
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