Pharmacy/Pharmacist (Hr)

Kroger

10d

About The Position

The Pharmacist is responsible for delivering an outstanding customer experience, encouraging excellent customer service among associates, and maintaining a safe, clean pharmacy environment. The role is accountable for department sales and profit goals, quality assurance standards, expense control, and scheduling and staffing technicians to meet business needs. The pharmacist monitors pharmacy activities and demonstrates the company's values of respect, honesty, integrity, diversity, inclusion, and safety. The position fills prescriptions accurately, provides patient counseling and pharmaceutical care, and administers vaccines as needed. It ensures compliance with applicable laws and company policies, including HIPAA, and oversees pharmacy operations such as inventory, record keeping, security, sanitation, equipment, pricing, returns, scheduling, and product recalls. The pharmacist maintains a professional pharmacy environment, supports and guides staff in using required equipment and references, and works cooperatively with customers, associates, and vendors.

Requirements

Bachelor's degree in Pharmacy.
Current state pharmacist licensure in good standing.
Effective oral and written communication skills.
Knowledge of basic math, including counting, addition, and subtraction.
Ability to handle stressful situations.

Nice To Haves

One year of retail experience.
Ability to speak, read, and/or write in a second language.

Responsibilities

Fulfill customers’ prescription needs while concentrating on the accuracy of every prescription filled.
Administer vaccines as needed.
Provide patient counseling and pharmaceutical care to customers.
Ensure pharmacies comply with all local, state, and federal laws, including HIPAA.
Maintain a professional image through personal appearance, conduct, attitude, and the physical condition of the pharmacy; adhere to pharmacy standards and enforce company dress standards.
Develop a thorough knowledge of the trade area, its customers, and its competition.
Create a positive pharmacy department image through strong service, friendliness, and cooperation with customers, associates, and outside vendors.
Monitor stock replenishment, inventory levels, policies and procedures, record keeping, security, sanitation, scheduling, equipment operation, pricing, planograms, returns, budgets, reports to management, and product recalls according to company policy.
Maintain proper records, inventory, and security for scheduled drugs, including controlled substances and narcotics.
Follow procedures for handling pharmacy products from authorized sources.
Use accuracy tools appropriately, including the accuracy scanner and 24-hour post-dispensing audit report.
Establish and maintain record-keeping practices required for legal compliance, company policies, accounting policies, and requested reports.
Maintain a clean, neat work area, including counters, shelves, floors, and the customer counter.
Handle product returns promptly and according to company policy.
Maintain equipment, including computers, printers, accuracy scanners, and cash registers, in working condition.
Maintain and organize policy manuals, reference books, state laws, and required equipment, and verify staff knowledge of their use.
Maintain required signage, including store hours, counseling and services signs, pharmacists’ photographs and names, and other requested signs.
Make a strong and continuous effort to broaden personal knowledge and pharmacy skills.
Work cooperatively in a fast-paced and sometimes stressful environment.
Manage conflict reasonably, cooperatively, and without confrontation.
Act honestly and with integrity regarding customer and business information.
Follow directions and seek assistance when necessary to resolve customer and business issues.
Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
Perform the essential job functions with or without reasonable accommodation.