PHARMACY/PHARMACIST (HR)

The Kroger Co.•Los Osos, CA

About The Position

The Pharmacist creates an outstanding customer experience and inspires associates to deliver excellent customer service. The role establishes and maintains a safe, clean environment, achieves department sales and profit goals, controls quality assurance standards and expenses, and schedules and staffs technicians to meet business needs. The pharmacist monitors department functions and demonstrates the company’s values of respect, honesty, integrity, diversity, inclusion, and safety. The position fulfills customers’ prescription needs with a focus on accuracy, administers vaccines as needed, and provides patient counseling and pharmaceutical care. It ensures pharmacy operations comply with applicable laws and company policies, maintains inventory, records, equipment, security, sanitation, signage, and the professional condition of the pharmacy, and supports customers and associates with a service-oriented approach. The pharmacist also maintains and develops personal pharmacy knowledge and skills.

Requirements

  • Bachelor’s degree in Pharmacy.
  • Current state pharmacist licensure in good standing.
  • Effective oral and written communication skills.
  • Knowledge of basic math, including counting, addition, and subtraction.
  • Ability to handle stressful situations.

Nice To Haves

  • One year of retail experience.
  • A second language, including speaking, reading, and/or writing.

Responsibilities

  • Fulfill customers’ prescription needs, concentrating on the accuracy of every prescription filled.
  • Administer vaccines as needed.
  • Provide patient counseling and pharmaceutical care to customers.
  • Ensure the pharmacy complies with local, state, and federal laws, including HIPAA.
  • Maintain a professional image through personal appearance, conduct, attitude, and the physical condition of the pharmacy; adhere to pharmacy standards and enforce company dress standards.
  • Develop a thorough knowledge of the trade area, its customers, and its competition.
  • Create a positive pharmacy department image through strong service, friendliness, and cooperation with customers, associates, and outside vendors.
  • Monitor stock replenishment, inventory levels, policies and procedures, record keeping, security, sanitation, scheduling, equipment operation, pricing, planograms, returns, budgets, reports to management, and product recalls in accordance with company policy.
  • Maintain proper records, inventory, and security for scheduled drugs, including controlled substances and narcotics.
  • Follow procedures for handling pharmacy products from authorized sources.
  • Ensure accuracy tools, including the accuracy scanner and 24-hour post-dispensing audit report, are used appropriately.
  • Maintain records needed for legal compliance, company and accounting policies, and requested reports.
  • Keep the work area clean, neat, sanitary, and organized, including counters, shelves, floors, and the customer counter.
  • Ensure product returns are handled promptly and according to company policy.
  • Maintain equipment, including computers, printers, accuracy scanners, and cash registers, in working condition.
  • Maintain and organize policy manuals, reference books, state laws, and required equipment, and verify staff know how to use them.
  • Maintain required signage, including store hours, counseling and service signs, pharmacists’ photographs and names, and other requested signs.
  • Make a strong, continuous effort to broaden personal knowledge and pharmacy skills.
  • Work cooperatively in a fast-paced and sometimes stressful environment.
  • Manage conflict in a reasonable, nonconfrontational, and cooperative manner.
  • Act honestly and with integrity when handling customer and business information.
  • Follow directions and seek assistance when necessary to resolve customer and business issues.
  • Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
  • Perform the essential job functions with or without reasonable accommodation.

Benefits

  • Healthcare coverage, including medical, dental, vision, and prescription coverage through company or collective bargaining agreement plans.
  • Flexible scheduling in full- and part-time roles.
  • Paid time off, including holiday and sick pay, based on eligibility and length of service.
  • Free counseling through the Employee Assistance Program.
  • Free, confidential financial tools and coaching through Goldman Sachs Ayco.
  • Associate discounts on purchases, including food, travel, and technology.
  • Up to $21,000 in tuition reimbursement over a career through the Continuing Education program.
  • Training programs and diverse career pathways offering growth potential.
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