Pharmacy/Pharmacist

Kroger•Oconomowoc, WI

About The Position

Create an outstanding customer experience and inspire associates to deliver excellent customer service. Establish and maintain a safe, clean environment that encourages customers to return. Achieve department sales and profit goals, control quality assurance standards and expenses, and schedule and staff technicians to meet business needs. Monitor department functions, duties, and activities while demonstrating the company's values of respect, honesty, integrity, diversity, inclusion, and safety. The pharmacist fills prescriptions accurately, provides patient counseling and pharmaceutical care, and administers vaccines as needed. The role ensures legal and policy compliance, including HIPAA and controlled-substance requirements, and oversees pharmacy operations such as inventory, record keeping, security, sanitation, scheduling, equipment, pricing, returns, budgets, reporting, and product recalls. The pharmacist also maintains a professional and sanitary pharmacy environment, ensures staff know how to use relevant references and equipment, and continually develops personal pharmacy knowledge and skills.

Requirements

  • Bachelor's degree in pharmacy.
  • Current state pharmacist licensure in good standing.
  • Ability to handle stressful situations.
  • Knowledge of basic math, including counting, addition, and subtraction.
  • Effective oral and written communication skills.

Nice To Haves

  • One year of retail experience.
  • Ability to speak, read, and/or write a second language.

Responsibilities

  • Fulfill customers' prescription needs with a focus on the accuracy of every prescription filled.
  • Administer vaccines as needed.
  • Provide patient counseling and pharmaceutical care to customers.
  • Ensure pharmacy compliance with local, state, and federal laws, including HIPAA.
  • Maintain a professional image through personal appearance, conduct, attitude, and the physical condition of the pharmacy; adhere to pharmacy standards and enforce company dress standards.
  • Develop thorough knowledge of the trade area, its customers, and its competition.
  • Create a positive pharmacy department image through strong service, friendliness, and cooperation with customers, associates, and outside vendors.
  • Monitor stock replenishment, inventory levels, policies and procedures, record keeping, security, sanitation, scheduling, equipment operation, pricing, planograms, returns, budgets, management reports, and product recalls according to company policy.
  • Maintain proper records, inventory, and security for scheduled drugs, including controlled substances and narcotics.
  • Follow procedures for handling pharmacy products from authorized sources.
  • Ensure accuracy tools, including the accuracy scanner and 24-hour post-dispensing audit report, are used appropriately.
  • Establish and maintain records needed for legal compliance, company and accounting policies, and requested reports.
  • Maintain a clean, neat work area, including counters, shelves, floors, and the customer counter.
  • Ensure product returns are handled promptly and according to company policy.
  • Maintain equipment, including computers, printers, accuracy scanners, and cash registers, in working condition.
  • Maintain and organize policy manuals, reference books, state laws, and required equipment, and verify staff knowledge of their use.
  • Maintain required signage, including store hours, counseling and service signs, pharmacist photographs and names, and other requested signs.
  • Make a strong and continuous effort to broaden personal knowledge and pharmacy skills.
  • Perform the essential job functions with or without reasonable accommodation.
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