Pharmacist Manager

CVS Health•Winnsboro, TX

7d•$65 - $85•Onsite

About The Position

The Pharmacist Manager leads and develops a retail pharmacy team to provide excellent, safe, compliant, and compassionate patient care. The role models CVS Health’s values, supports team performance and development, and helps patients navigate their healthcare needs through accurate dispensing, counseling, immunizations, and pharmacist-delivered clinical services where permitted. The manager oversees daily pharmacy operations, supports prescription fulfillment and inventory practices, ensures compliance with legal and regulatory requirements, and works with the Store Manager to maintain a capable pharmacy workforce. The role also includes onboarding and training pharmacists and technicians, monitoring and coaching team performance, preparing or overseeing pharmacy schedules, reviewing business reports and addressing operational gaps, and fostering a safe, inclusive, and engaging team culture. The manager must maintain relevant clinical and technical skills, comply with company policies and professional standards, and support patient privacy and safety.

Requirements

Active Pharmacist License in the state where the store is located.
Active National Provider Identifier (NPI).
Not on the DEA Excluded Parties list.
1–2 years of experience as a Pharmacist.
Ability to complete required training within the designated timeframe.
Regular and predictable attendance, including nights and weekends.
Ability to concentrate on tasks and pivot quickly between tasks to meet patient and business needs.
Ability to confirm prescription information and label accuracy.
Ability to provide friendly assistance, understand patients’ reactions, and respond appropriately.
Verbal and written communication skills, including active listening and accurately conveying important spoken instructions.
Ability to use math to determine quantities, days’ supply, and prescription-fill requirements.
Ability to identify challenging patient or colleague interactions and select an appropriate course of action.
Ability to lead, delegate, motivate, coach, provide feedback, and manage pharmacy team performance.
Physical ability to remain mobile and upright for extended periods; lift, scan, and bag items; reach and stretch; perform repetitive finger and hand movements; adjust machines precisely; stoop and bend; and perform close visual tasks.
Ability to occasionally lift or exert up to 20 lbs, frequently lift or exert up to 10 lbs, and consistently move objects requiring negligible force.
Ability to communicate and receive detailed information orally.

Nice To Haves

Completion of the CVS Pharmacy Manager Emerging Leader (PM-EL) program.
3–5 years of related work experience in a pharmacy, retail, medical, or customer service setting.
Ability to work in the home store and across the market at other locations to meet business needs.

Responsibilities

Help manage and improve patient health through safe and appropriate dispensing, counseling, and immunizing practices.
Lead and develop the pharmacy team, including coaching colleagues, recognizing success, and addressing performance opportunities.
Oversee pharmacy team members during bench shifts and strengthen performance measures through coaching and follow-up.
Support safe and accurate prescription fulfillment by following and directing adherence to pharmacy workflow procedures and safety guardrails.
Promote positive patient experiences through compassionate care, collaboration with patients’ healthcare teams, and proactive resolution of insurance or medication issues.
Offer and deliver immunizations, and identify and support Pharmacy Technicians learning to immunize.
Manage pharmacy inventory according to best practices, with particular attention to protecting cold-chain products.
Conduct new Technician and Pharmacist onboarding for the store and district, provide CVS workflow training, and monitor completion of required training and licensure.
Ensure pharmacy operations comply with state Board of Pharmacy regulations and escalate issues or concerns to the Rx DL when needed.
Partner with the Store Manager to maintain a talent pipeline of cross-trained colleagues and monitor their progress toward required training and licensure.
Oversee Staff Pharmacists and District Support Pharmacists where applicable, manage performance, deliver annual reviews, and address performance gaps.
Remain flexible to scheduling and business needs, and write or delegate and oversee the pharmacy schedule.
Review business reporting and develop action plans to address workflow, service, patient-care, and compliance gaps.
Build a culture of safety, empowerment, inclusion, and psychological safety by inviting feedback and taking appropriate action.
Maintain clinical and technical skills through required training, continuing medical education, and other learning opportunities.
Support access to care and patient outcomes through pharmacist-delivered clinical services, including testing and prescribing services where permissible.
Comply with applicable laws, regulations, professional standards, ethical principles, and CVS Health policies, including controlled-substance dispensing and recordkeeping, patient privacy, and workplace safety.
Maintain regular and predictable attendance, including nights and weekends, and complete required training within designated timeframes.
Demonstrate attention, focus, customer service, communication, mathematical reasoning, and problem-resolution skills.
Lead by example, delegate tasks, motivate colleagues, foster collaboration, adapt to changing circumstances, and take accountability.
Coach, reinforce, encourage, provide feedback to, discipline, and/or terminate pharmacy team members.
Perform additional tasks as directed by a Supervisor or Manager.