Pharma Meeting Planner

American Express Global Business Travel • Ontario, Canada, ON

3d • CA$54,600 - CA$101,400 • Hybrid

About The Position

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. As a Pharma Meeting Planner, you’ll work closely with clients to understand and deliver on their meeting program goals. Working closely with your team, you’ll lead program planning from contract execution to final billing, while providing unparalleled levels of customer service on all travel programs. This position will require to report to the client's office located in Markham, ON at least 1 day each week and will work remotely on the remaining days of the work-week.

Requirements

• 2+ years of experience with Pharma event planning, handling end-to-end planning (conception, to event execution, to post event audit)
• Ability to work remote 4 days a week and report to client's office in Markham, ON 1 day a week.
• Ability to work independently while working with a distributed team and direct leaders located in EMEA
• Passionate about project management, meetings management and client management experience
• Experience working within budgets
• Strong prioritization skills
• Excellent written and verbal communication skills
• Flexibility to travel internationally and domestically

Responsibilities

• Lead coordinating and implementing program logistics to achieve impact
• Conduct research and coordinate relationships with vendors, making use of preferred relationships to ensure the selection of high-quality vendors
• Ensure supplier contracts are legally protective of both Amex GBT and client
• Lead program costs, identify cost savings strategies, review all invoices and report them to a reconciliation specialist to ensure accurate charges, and handle client's payment requirements as defined per program or account
• Determine program needs for on-line registration and assist event owners with communication to attendees, ensuring a user-friendly registration site that captures all vital data
• Handle logistics with venue staff, coordinate vendor performance, and act as a resource for event staff
• Conduct program debrief with client and provide full briefing report post event
• Develop service recovery plans for events and ensure improvement goals are achieved or exceeded
• Develop and maintain knowledge of technology and/or software solutions (Cvent)

Benefits

• Flexible benefits are tailored to each country and start the day you do.
• health and welfare insurance plans
• retirement programs
• parental leave
• adoption assistance
• wellbeing resources to support you and your immediate family.
• Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
• access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed