Pet Care Specialist

Tulsa Spca•Tulsa, OK

About The Position

The Pet Care Specialist provides daily care for shelter dogs and cats, including cleaning, feeding, watering, medicating, behavior assessment, training, socialization, enrichment, and monitoring animal welfare. The role includes cleaning and disinfecting kennels, runs, cages, yards, cat colony rooms, breakrooms, laundry, bedding, crates, carriers, and toys, while following established cleaning procedures and product ratios. The specialist assists with adoptions by engaging potential adopters, learning about their home life and lifestyle, showing animals safely, answering questions about animal care and needs, and delivering customer service to the public, adopters, and foster parents. The role also supports shelter operations and may include transporting animals on campus or by vehicle to events, visits, meetings, or other agencies. Other related duties may be assigned. This is a full-time, non-exempt position paying $15 per hour. The position is designated safety-sensitive under Oklahoma law. Schedule may vary and require shift changes, holiday work, and some overtime. A background check is required.

Requirements

High school diploma or GED.
Valid and current Oklahoma driver's license and ability to drive.
Excellent oral and written communication skills.
Ability to work as part of a team.
Strong attention to detail and task orientation.
Ability to work under pressure.
Ability to perform repetitive bending, stooping, standing, kneeling, and similar movements required for cleaning and lifting supplies or animals.
Ability to physically restrain dogs weighing 50 pounds or more.
Ability to pass a background check.

Nice To Haves

General knowledge of animal welfare.
Basic computer skills.

Responsibilities

Clean, feed, water, medicate, assess, train, socialize, and care for assigned shelter dogs and cats.
Clean and disinfect animal housing areas and other shelter spaces, including kennels, cat colony rooms, breakrooms, laundry, bedding, crates, carriers, toys, and yards.
Follow cleaning procedures, including instructions for the appropriate steps and ratios of cleaning products.
Assist with adoptions by initiating conversations with potential adopters to assess their home life and lifestyle.
Show animals to the public while considering the safety of people and animals.
Answer questions about feeding, walking, animal behavior, and veterinary needs.
Provide excellent customer service and interact professionally and compassionately with clients, adopters, foster parents, staff, and the public.
Provide animals with quality enrichment and training according to instructions and guidelines from the Pet Care Manager.
Monitor animals to ensure their Five Freedoms are being met and report concerns to a supervisor.
Assist with shelter operations and maintain shelter cleanliness and orderliness.
Transport animals on campus and potentially by vehicle to adoption events, school visits, meetings, or transfers to other agencies.
Perform other job-related duties concerning shelter animal management and well-being as assigned.