Pet Care Specialist

TULSA SPCA•Tulsa, OK
•Onsite

About The Position

The Pet Care Specialist provides daily care for shelter animals, including dogs and cats, through cleaning, feeding, watering, medicating, behavior assessment, training, socialization, and enrichment. The role includes maintaining clean and orderly animal areas and other shelter spaces, following cleaning procedures and product-use guidelines, and monitoring animal welfare, including whether the Five Freedoms are being met. Concerns about animals must be brought to a supervisor. The specialist supports adoptions by speaking with potential adopters about their homes and lifestyles, showing animals safely, answering questions about animal care and veterinary needs, and providing professional, compassionate customer service to clients, staff, adopters, foster parents, and the public. The role also assists with shelter operations and may involve transporting animals on campus or by vehicle to events, visits, meetings, or other agencies. Other job-related duties concerning shelter animal management and well-being may be assigned. This position is designated safety-sensitive under the Oklahoma Medical Marijuana and Patient Protection Act. Employees in this classification may face disciplinary action, up to and including termination, for positive marijuana tests even if they hold a medical marijuana license. Applicants must pass a background check.

Requirements

  • High school diploma or GED.
  • Valid, current Oklahoma driver's license and ability to drive.
  • Excellent oral and written communication skills.
  • Ability to work as part of a team with staff, adopters, and foster parents.
  • Strong attention to detail and task orientation.
  • Ability to work under pressure.
  • Ability to perform repetitive bending, stooping, standing, and kneeling for cleaning and lifting supplies or animals.
  • Ability to physically restrain dogs weighing 50 pounds or more.
  • Ability to pass a background check.

Nice To Haves

  • General knowledge of animal welfare.
  • Basic computer skills.

Responsibilities

  • Clean, feed, water, medicate, assess, train, socialize, and provide care and enrichment for assigned dogs and cats.
  • Clean and disinfect kennels, runs, yards, cat colony rooms, breakrooms, laundry areas, bedding, crates, carriers, toys, and other shelter areas.
  • Follow proper cleaning procedures, including directions for cleaning-product use and ratios.
  • Assist with adoptions and initiate conversations with potential adopters to assess their home life and lifestyle.
  • Show animals to the public while considering the safety of people and animals.
  • Answer public questions about feeding, walking, animal behavior, and veterinary needs.
  • Provide customer service and maintain a professional, compassionate, and respectful manner.
  • Monitor shelter animals to ensure their Five Freedoms are being met and report concerns to a supervisor.
  • Assist with shelter operations and maintain the cleanliness and orderliness of the shelter.
  • Transport animals on campus and potentially by vehicle to adoption events, school visits, meetings, or other agencies.
  • Perform other assigned job-related duties concerning shelter animal management and well-being.
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