Pet Care Attendant - Pittsfield, MA

Vetcor•Pittsfield, MA

2d•Onsite

About The Position

The Shaker Hill Pet Resort is seeking a Resort Associate who’s ready to deliver exceptional care to our four-legged guests and five-star service to their humans. Here, pets aren’t just boarded — they’re pampered, played with, and treated like family. Our team is passionate about ensuring every stay is safe, fun, and filled with love. At Shaker Hill Pet Resort, we take pride in creating a welcoming, upbeat, and supportive environment for both pets and people. You’ll be part of a team that shares your enthusiasm for animal care and believes in celebrating success together.

Requirements

A desire to provide gentle, compassionate care to all pets
Strong communication and organizational skills
Ability to lift up to 50 lbs unassisted
A friendly, team-oriented attitude and a commitment to doing great work
Critical thinking, curiosity, and a can-do attitude
Reliability and professionalism in a fast-paced setting
Commitment to compassionate medicine and a great client experience

Nice To Haves

Previous experience working with animals is a plus — but not required!

Responsibilities

Participate in the daily operations of our busy, successful pet resort
Provide exceptional, friendly service to clients and their pets
Work hands-on with dogs and cats to ensure top-notch care and comfort
Maintain and update reservation records accurately
Uphold the Core Values of Pittsfield Veterinary Hospital and Shaker Hill Pet Resort
Ensure the facility remains clean, safe, and welcoming for all guests
Communicate with warmth, clarity, and confidence
Celebrate the moments that matter — birthdays, babies, anniversaries

Benefits

401(k) matching & Roth Retirement Savings Plan
Flexible Spending Account (full-time only)
529 Savings Plan
Tuition Support Program (full-time only)
Referral bonus program
Health Insurance, including medical, dental, and vision (full-time only)
Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
Up to three weeks of full pay for the birth or adoption of a child (full-time only)
Sick Time / Paid Time Off
Free/discounted lab work for all employee pets
Pet discounts on services and products
Pet food discount program
Quarterly Team Rewards Bonus Program
Professional development opportunities
Continuing education allowance
Uniform allowance
Six paid holidays (full-time only)
Employee Assistance Program
Employee discount program