Pet Aftercare Transportation/Client Services Specialist

Pet Meadow • Morrisville, PA

6d • $20 - $20

About The Position

The Pet Aftercare Transportation/Client Services Specialist safely drives established service routes and respectfully transfers and transports pets entrusted to the company’s care. The role maintains chain-of-custody documentation and identification procedures, builds positive relationships with veterinary hospitals and clinic teams, and communicates professionally with clients, hospital personnel, and internal teams. The specialist identifies and escalates service concerns, operational issues, and client opportunities while upholding company appearance, safety, and service standards. The position represents Pet Meadow with compassion, professionalism, and integrity.

Work includes regular local and regional driving, frequent lifting and moving pets weighing up to 60 pounds, and use of personal protective equipment as required. Work is performed primarily in vehicles, veterinary hospitals, and crematory settings, with exposure to varying weather conditions during transportation. The specified shifts are 11:00 a.m. to 7:00 p.m. or 5:00 p.m. to 1:00 a.m.

Requirements

• Valid driver's license and clean driving record.
• Ability to lift and transport pets safely and respectfully.
• Strong communication and interpersonal skills.
• Ability to work independently while maintaining strong accountability and professionalism.
• Passion for serving others during meaningful and emotional moments.
• Able to work 11:00 a.m. to 7:00 p.m. or 5:00 p.m. to 1:00 a.m.
• Willingness to obtain a D.O.T. medical card.

Nice To Haves

• Customer service, veterinary, healthcare, hospitality, funeral service, or transportation experience.
• Experience in a pet-related field, after-care industry, or transportation industry.
• Experience driving a commercial van.
• Experience with GPS apps.
• Passion for working with and caring for animals.

Responsibilities

• Safely operate company vehicles along established service routes.
• Perform the respectful transfer and transportation of pets entrusted to the company’s care.
• Maintain accurate chain-of-custody documentation and identification procedures.
• Build and maintain positive relationships with veterinary hospitals and clinic teams.
• Communicate professionally with clients, hospital personnel, and internal teams.
• Identify and escalate service concerns, operational issues, and client opportunities.
• Uphold company appearance, safety, and service standards at all times.
• Represent Pet Meadow with compassion, professionalism, and integrity.

Benefits

• 401(k) with company match.
• Medical, dental, vision, and life insurance, available after 60 days for full-time employees.
• Paid time off.
• Company-provided apparel and PPE.
• Opportunities for advancement and leadership development.
• Inclusive and supportive work environment.
• Employee assistance resources.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed