Pest & Wildlife Service Technician

Tailor Made Pest and Wildlife•Louisville, KY

1d•Onsite

About The Position

Tailor Made Pest & Wildlife is hiring a reliable and motivated Pest & Wildlife Service Technician to join our growing Louisville team. This is a full-time, field-based position for someone who enjoys working independently, solving problems, helping customers, and taking pride in quality work. Tailor Made operates 24 hours a day, seven days a week, so schedules may fluctuate based on customer demand and operational needs. Applicants must be willing to work a flexible schedule, which may include weekdays, weekends, and after-hours coverage as assigned. Tailor Made Pest & Wildlife is a locally owned, fast-growing company serving Louisville and surrounding communities. We provide long-term pest-control programs, prevention, customer protection plans, and specialized wildlife services for residential and commercial customers. Our mission is to deliver peace of mind by diagnosing and solving pest and wildlife issues through tailored, thorough, and reliable service. We approach every situation with care, professionalism, and a commitment to doing the job right every time. We value dependable employees who take ownership of their work, communicate clearly, and want to build a long-term career. The primary responsibility of this position is servicing recurring residential and commercial pest-control accounts. You will inspect properties, identify pest activity and conditions contributing to infestations, perform appropriate treatments, educate customers, and help maintain strong customer relationships. You will be responsible for managing a daily route efficiently, completing appointments on time, maintaining accurate service records, and delivering quality work that reduces preventable callbacks. This position also includes assessments, quoting, and in-field sales. You may conduct scheduled pest and wildlife assessments, identify problems and entry points, explain your findings, recommend appropriate solutions, prepare estimates within company guidelines, and confidently ask customers for the sale. During routine service visits, you will be expected to recognize legitimate opportunities for additional services and help customers address problems that may not be covered by their current service plan. Wildlife control and exclusion work will be taught over time. As your training and skills develop, you may assist with wildlife inspections, trapping, removal, exclusion projects, and specialty services. No previous pest-control or wildlife experience is required. We provide paid training for the right candidate.

Requirements

Dependable, punctual, honest, professional, and comfortable working without constant supervision.
Ability to manage a daily route, follow instructions, communicate with customers, accept coaching, and ask for help when needed.
Valid driver's license and ability to meet company and insurance driving requirements.
Comfortable discussing customer needs, explaining recommendations, presenting prices, and asking for the sale.
Ability to build trust and identify opportunities without overselling.
Willingness to maintain scheduling flexibility.
Comfortable working outdoors, entering occupied homes and businesses, and performing physical work.
Ability to drive, walk, stand, carry equipment and materials, climb ladders, use tools, and work in outdoor conditions.
Ability to work on roofs and in attics, crawlspaces, and other tight areas.
Strong work ethic, willingness to learn, good judgment, and ability to represent the company professionally.

Nice To Haves

Previous sales experience, particularly in home services, route service, construction, pest control, or another customer-facing trade.
Experience in pest control, wildlife control, route service, construction, roofing, general maintenance, landscaping, HVAC, plumbing, electrical work, or another skilled trade.

Responsibilities

Perform scheduled pest-control services for residential and commercial customers and treat for ants, spiders, cockroaches, wasps, rodents, and other common pests within your training and licensing.
Inspect properties for pest activity, wildlife concerns, entry points, conducive conditions, and other risk factors.
Apply all products safely and according to product labels, applicable requirements, and company standards.
Conduct scheduled assessments and inspections, document findings with clear notes and photographs, and help customers understand the problem, associated risks, and available solutions.
Prepare or present quotes according to company pricing and approval guidelines, answer customer questions, address reasonable concerns, and confidently ask for the sale.
Identify legitimate opportunities for additional services during service visits, including recurring pest-control programs, rodent control, wildlife trapping and removal, exclusion work, sealing entry points, cleanup, sanitation, repairs, or other appropriate protection services.
Build professional relationships, earn customer trust, follow up on open estimates when assigned, and contribute to company production, customer retention, and revenue goals.
Assist with wildlife inspections, set traps, remove wildlife safely and humanely, and seal entry points using metal, hardware cloth, caulk, foam, and other approved materials.
Communicate regularly with office staff and management.
Collect and properly record customer payments when assigned.
Keep company vehicle, equipment, products, and materials clean and organized.
Follow all safety procedures, company instructions, licensing requirements, pricing guidelines, and service-quality standards.