Pest Technician I

Rentokil•Fayetteville, NC

About The Position

RK Environmental Services, part of the Rentokil family of companies, provides commercial pest management and Integrated Pest Management services, particularly for food manufacturing, distribution, and pharmaceutical clients. Pest Control Technicians inspect sites, identify pests and their sources, determine appropriate control methods and products, carry out treatments, and use exclusion practices to help keep pests out of structures. They document actions taken and recommend further steps as needed. After an extensive paid training period, technicians work independently with support from colleagues, management, and the office team. The role also involves building client relationships, understanding client concerns, recommending solutions and relevant services, maintaining service vehicles and equipment, and keeping current with products, industry developments, technology, and regulations. Technicians must obtain and maintain licenses or certificates required by applicable regulations. The work takes place both indoors and outdoors and may involve confined spaces, animals and insects, mechanical parts, vehicles, electrical current, heights, scaffolding, fumes, dust, and chemicals. The company provides weather gear and trains employees to work safely in these conditions. Personal protective equipment, including an OSHA-compliant respirator, is required; a clean-shaven face is necessary for the respirator to seal properly.

Requirements

  • High school diploma or GED.
  • Demonstrated attention to detail.
  • Demonstrated verbal and written communication skills.
  • Comfort working in self-directed conditions after a training period.
  • Willingness to learn and become knowledgeable in pest control.
  • Ability to work inside and outside in the local climate and wear required personal protective equipment, including an OSHA-compliant respirator.
  • Must be clean shaven for the respirator to seal properly.
  • Ability to work in tight or confined spaces and around animals, insects, mechanical parts, vehicles, electrical current, heights, scaffolding, fumes, dust, and chemicals; training is provided for safe handling of these conditions.
  • Ability to regularly sit, climb, balance, stoop, kneel, crouch, crawl, and move up and down stairs, ladders, scaffolding, ramps, and poles.

Nice To Haves

  • Client-facing experience preferred.
  • Experience using technology in a work environment, including handheld devices and apps; familiarity with Google Suite tools such as Gmail, Calendar, and Drive is a plus.

Responsibilities

  • Inspect sites to determine the source of pest activity.
  • Identify pests and select appropriate pest-control methods and products.
  • Develop solutions using available products and services to remedy pest presence.
  • Perform pest treatments and install products to create a pest-free environment.
  • Use exclusion practices to help keep pests out of structures.
  • Document actions taken and recommend additional actions or services.
  • Operate and maintain service vehicles and equipment.
  • Build relationships with high-profile clients through friendly, helpful, and courteous service visits.
  • Listen to client needs, offer solutions to pest issues, and recommend services to address client concerns.
  • Identify and inform clients about additional service offerings that could provide value.
  • Learn the available products and services and stay current on pest-control developments, trends, technology, and regulations.
  • Obtain and maintain licenses and certificates required by federal, state, and local regulations.
  • Work independently after training, with support from colleagues, management, and the office team.

Benefits

  • Benefits begin on the first day for full-time colleagues, with no waiting period.
  • Training and development programs.
  • Tuition reimbursement for full-time colleagues.
  • Medical, dental, vision, disability, and life insurance, plus additional health benefits.
  • 401(k) retirement plan with company-matching contributions.
  • Vacation days and sick days.
  • Company-paid holidays and floating holidays.
  • Competitive pay; many roles offer performance incentives.
  • Paid training period.
  • Company-provided weather gear.
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