Pest Control Office Specialist

ClearDefense Pest Control•Richmond, VA

1d•Onsite

About The Position

Since 2013, ClearDefense Pest Control has been growing consistently and at an impressive rate, opening in 23 locations. If you are looking to join a team that is purpose driven with a focus on people, ClearDefense Pest Control is an ideal place for you! In addition to working in a high energy, fast-paced environment alongside others like yourself, you will have tremendous opportunities for advancement within the company. Career-minded individuals who are seeking personal and professional progress are ideal for this role! In the Operations Specialist position, you will be developed both personally and professionally as part of a driven team pursuing innovation and growth! The company culture at ClearDefense Pest Control is centered on customer service and the success of our employees! Overview - Opportunity for growth into management - Customer service centered - Diverse role in a fast-paced environment - Help manage and maintain customer accounts and scheduling - Massive opportunity to earn sales commission Objectives of this Role - Actively pursue strategic and operational objectives - Sell pest control services to new customers and help grow the company - Maintain constant communication with management, staff, and customers to ensure proper operations of the organization - Maintain quality assurance protocols and assist with office administration - Adhere to and maintain existing organizational processes and procedures - Ensure operational activities remain on time and up to quality standards - Process and audit accounts receivable

Requirements

Ability to prioritize responsibilities and diverse workload
Extraordinary customer service skills via phone, text, and email communications
Meticulous attention to detail and notation
Ability to approach daily interactions with positivity and grace
Able to task switch effectively and efficiently
Excellent organizational skills
Confident knowledge of our company’s services, systems, and true passion for customer service

Responsibilities

Actively pursue strategic and operational objectives
Sell pest control services to new customers and help grow the company
Maintain constant communication with management, staff, and customers to ensure proper operations of the organization
Maintain quality assurance protocols and assist with office administration
Adhere to and maintain existing organizational processes and procedures
Ensure operational activities remain on time and up to quality standards
Process and audit accounts receivable
Help manage and maintain customer accounts and scheduling