Personal Training & Performance Manager – Rumble Boxing Yorkville

Rumble Boxing•Toronto, ON

1d•Onsite

About The Position

Rumble Boxing Yorkville is seeking a full-time Personal Training & Performance Manager to own and grow their Personal Training and Boot Camp programs. This leadership role involves managing the coaching team, driving sales, developing trainers, and building a premium performance business within a boutique fitness studio. The ideal candidate is a trainer who thinks like an operator or a fitness sales leader with a strong understanding of coaching. This is a hands-on role where you will manage the business, develop the team, maintain a client roster, and collaborate with studio leadership to achieve growth and results. The Personal Training & Performance Manager will be responsible for turning member interest into consultations, consultations into long-term coaching relationships, and talented trainers into a consistent, accountable team. You will have significant ownership of the department, direct access to studio leadership, and a potential path toward broader management responsibilities.

Requirements

3+ years of experience in personal training, fitness sales, boutique fitness, or club operations.
Experience mentoring trainers, leading coaches, or managing a performance-based team.
A recognized Personal Training certification and current CPR/AED or First Aid certification.
A demonstrated ability to sell coaching or membership solutions and achieve revenue or retention goals.
Confidence using goals, pipeline tracking, schedules, and performance conversations to create accountability.
Strong coaching judgment, clear communication, organization, and follow-through.
Availability for a full-time studio schedule that includes some early mornings, evenings, and weekends.

Nice To Haves

Experience with boxing, strength and conditioning, athletic performance, nutrition coaching, or premium hospitality.

Responsibilities

Build and manage the sales pipeline from lead generation and consultation through onboarding, renewal, and retention.
Conduct fitness consultations, assessments, studio tours, and follow-up conversations.
Drive monthly PT and Boot Camp revenue, conversion, recurring participation, renewals, and retention.
Create clear pathways between boxing classes, boot camps, assessments, and personal training.
Develop referral activity, workshops, member touchpoints, and in-studio campaigns.
Recruit, onboard, schedule, mentor, and performance-manage Personal Trainers and Boot Camp coaches.
Lead weekly team meetings and individual coaching conversations focused on sales activity, client service, programming quality, and professional growth.
Observe sessions and provide clear, constructive feedback on coaching, communication, energy, safety, and client progression.
Coach trainers to confidently communicate value, recommend programs, handle objections, and build sustainable books of business.
Create a culture of accountability for coaches.
Lead the Boot Camp schedule, programming standards, coach coverage, capacity, and quality control.
Ensure Boot Camp sessions deliver consistent coaching, energy, progression, and a premium member experience.
Improve Boot Camp trials, attendance, conversion, recurring participation, retention, and revenue.
Develop Boot Camp as a standalone business and a pathway into personal training.
Ensure every PT client receives a professional assessment, clear goals, an appropriate program, and regular progress reviews.
Match clients with the right trainer and intervene when attendance, engagement, or results decline.
Maintain a selective personal-training roster and lead by example.
Build a culture where long-term client results matter.
Maintain a weekly scorecard for PT and Boot Camp, including leads, consultations, conversion, active clients, attendance, trainer productivity, retention, and revenue.
Review the pipeline with the team, identify gaps, and turn targets into clear weekly actions.
Use performance data and client feedback to improve sales, coaching quality, scheduling, and the member experience.
Partner with the Studio Manager and Front of House team to create a connected member journey and support studio operations.