Personal Training Manager

Crunch Fitness•Stanhope, NJ

5d•Onsite

About The Position

This position directly manages the Personal Trainers within the club and is responsible for ensuring that the club delivers a high-quality fitness experience to all members. The role involves communicating and upholding company standards, leading by example, and ensuring team members consistently execute the basics in punctuality, dress code compliance, friendliness, and cleanliness. The Personal Training Manager hires, trains, and develops a strong team of Personal Trainers, and is responsible for the successful attainment of department targets, including revenue and member retention. This role serves as the point of reference for fitness expertise within the club.

Requirements

Knowledge of Crunch Certified Personal Training Program including program software (dotFIT, ABC/Datatrak, Crunch-U, VFP, Styku, Where applicable).
Knowledge of Personal Training technique and program design.
Must be able to adjust and operate all club equipment.
Experience in coaching/motivating groups.
Strong interpersonal & communication skills.
Able to generate, maintain & demonstrate a friendly, enthusiastic & positive attitude.
Possesses a strong member service focus.
Responds professionally to requests and inquiries from guests, members and staff.
High School Diploma or GED required.
Current Cardiopulmonary Resuscitation (CPR) Certifications: (One or more of the following certifications) American College of Sports Medicine (ACSM) Certified Personal Trainer, American Council on Exercise (ACE) Personal Trainer Certification, The Cooper Institute Personal Trainer Certification, International Fitness Professionals Association (IFPA) Personal Fitness Trainer Certification, National Academy of Sports Medicine (NASM) Certified Personal Trainer, Corrective Exercise Specialist (CES), Performance Enhancement Specialist (PES), National Exercise and Sports Trainers Association (NESTA) Personal Fitness Trainer Certification, National Federation of Professional Trainers (NFPT) Personal Trainer Certification, National Strength and Conditioning Association (NSCA) Certified Personal Trainer, Certified Strength and Conditional Specialist (CSCS).
1-2 years as a Personal Trainer/Crunch Coach preferred.
Ability to work in club office; move about club floors and rooms; review, revise, create club paperwork; communicate with employees, members, and the public.
Regularly required to demonstrate or explain proper physical fitness activities, techniques and procedures.
Regularly required to lift up to 50 pounds.

Nice To Haves

Bachelor’s Degree preferred.
Prior management experience in retail/hospitality industry leading 3-10 employees.
Consultative sales experience.

Responsibilities

Maintain a fully engaged and high performing fitness team that aligns with company values and goals.
Hire, develop, and manage performance of qualified Personal Trainers.
Train & develop other staff as needed regarding fitness and supplementation presentations, emphasizing the impact of these on membership retention.
Conduct weekly (or as-needed) meetings with direct reports to review performance and offer direction, motivation, and guidance toward achieving individual and company goals.
Offer career growth and advancement opportunities as warranted.
Manage the Personal Trainer schedule including staying within budgeted non-session hours.
Mediate club employee relations matters for all club fitness employees.
Discipline staff under the guidance of your direct supervisor.
Ensure that all club members have access to a highly trained and professional fitness staff able to provide fitness counseling, training, and programs within Crunch standards.
Achieve the successful attainment of fitness and supplement revenue goals.
Ensure that all Personal Trainers are delivering high-quality programs to their clients.
Develop weekly work schedules for fitness staff.
Ensure that staff properly records their Time & Labor.
Ensure that staff comply with Time and Labor guidelines, and manage overtime in accordance with company guidelines.
Provide member service and support related to fitness servicing issues.
Assist members and encourage their involvement in fitness services.
Ensure accurate administration of Personal Training including usage of dotFIT, measurement tracking, workout programs etc.
Achieve monthly, quarterly, and yearly revenue objectives set by the Company with regards to personal training services and Supplements.
Hire, Train, and develop new Personal Trainers.
Regularly train staff on industry updates and teach Personal Trainers to be continually successful to ensure that all clients are trained professionally.
Participate and provide direct execution support in the fitness area.