Personal Training Manager

Crunch Fitness Canada • Hamilton, ON

1d • Onsite

About The Position

Join our team as the Personal Training Manager and be a driving force behind a high-performance, high-care culture that prioritizes speed, urgency, and exceptional results through member integration, programming, and development. Create a welcoming and inclusive club environment that fosters goal achievement without judgment.

Requirements

• 2+ years of personal training experience preferred.
• Proven experience in executing plans and managing key performance indicators (KPIs).
• 3+ years of experience in managing and leading a team of 8-15 employees preferred.
• Solid understanding of the fitness industry, market trends, and key business drivers.
• CPR/AED certification required (can be obtained within 30 days of hire).
• Nationally Recognized Certified Personal Training License.
• A basic criminal background check will be required as part of the hiring process.

Nice To Haves

• Diploma or degree preferred.

Responsibilities

• Administer and manage the CrunchOne Kickoff experience, leading by example, coaching, and guiding to acquire personal training clients.
• Proactively generate personal training client leads and expand the client base for the team.
• Recruit, train, and manage the performance of a dynamic team of qualified Personal Trainers.
• Contribute to the development and enhance the fitness expertise of all Crunch team members.
• Achieve targets for both new client acquisition and existing client retention for the club.
• Coach and guide direct reports on effective client engagement, prescription, acquisition, and retention strategies.
• Conduct regular 1:1 meetings with direct reports to review performance, provide motivation, and guide towards individual and company goals.
• Ensure accurate administration of PT services, including client programming and progress tracking.
• Maintain meticulous reporting and data to gain insights into the department's performance.
• Strategically allocate and direct resources based on key performance indicators (KPIs) and organizational priorities.
• Provide exceptional customer service by responding to all member inquiries within 24 hours.
• Collaborate closely with the General Manager to uphold the highest standards in the club experience.

Benefits

• Bonus based on performance
• Competitive salary
• Employee discounts
• Opportunity for advancement
• Paid time off
• Training & development

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED