Personal Training Manager – Rumble Boxing Vancouver

Rumble Boxing•Vancouver, BC

1d•Onsite

About The Position

The Personal Training & Performance Manager is the business and people leader for Personal Training and Boot Camp at Rumble Vancouver. This is a full-time leadership role where you will own and grow Personal Training and Boot Camp at Rumble Vancouver. You will lead the coaching team, drive sales, develop trainers, and build a premium performance business inside one of Vancouver’s most exciting boutique fitness studios. This is a hands-on leadership role for a trainer who thinks like an operator—or a fitness sales leader who genuinely understands coaching. You will manage the business, develop the team, maintain a selective client roster, and work directly with studio leadership to turn growth opportunities into results. You will turn member interest into consultations, consultations into long-term coaching relationships, and talented trainers into a consistent, accountable team. You will have meaningful ownership of the department, direct access to studio leadership, and a path toward broader management responsibility as the business grows. This is not a desk-only management role, but it is also not a full personal-training schedule with management added on top. You will maintain a manageable client roster so you stay close to the product while spending the majority of your time developing the team and growing the department.

Requirements

3+ years of experience in personal training, fitness sales, boutique fitness, or club operations.
Experience mentoring trainers, leading coaches, or managing a performance-based team.
A recognized Personal Training certification and current CPR/AED or First Aid certification.
A demonstrated ability to sell coaching or membership solutions and achieve revenue or retention goals.
Confidence using goals, pipeline tracking, schedules, and performance conversations to create accountability.
Strong coaching judgment, clear communication, organization, and follow-through.
Availability for a full-time studio schedule that includes some early mornings, evenings, and weekends.

Nice To Haves

Experience with boxing, strength and conditioning, athletic performance, nutrition coaching, or premium hospitality is an asset.

Responsibilities

Build and manage the sales pipeline from lead generation and consultation through onboarding, renewal, and retention.
Conduct fitness consultations, assessments, studio tours, and follow-up conversations that connect each member with the right coaching solution.
Drive monthly PT and Boot Camp revenue, conversion, recurring participation, renewals, and retention.
Create clear pathways between boxing classes, boot camps, assessments, and personal training.
Develop referral activity, workshops, member touchpoints, and in-studio campaigns that generate qualified opportunities.
Recruit, onboard, schedule, mentor, and performance-manage Personal Trainers and Boot Camp coaches.
Lead weekly team meetings and individual coaching conversations focused on sales activity, client service, programming quality, and professional growth.
Observe sessions and provide clear, constructive feedback on coaching, communication, energy, safety, and client progression.
Coach trainers to confidently communicate value, recommend programs, handle objections, and build sustainable books of business.
Create a culture of accountability where coaches understand their goals, know how they are performing, and receive the support to improve.
Lead the Boot Camp schedule, programming standards, coach coverage, capacity, and quality control.
Ensure every session delivers consistent coaching, energy, progression, and a premium member experience.
Improve trials, attendance, conversion, recurring participation, retention, and revenue.
Develop Boot Camp as both a strong standalone business and a pathway into personal training and the broader Rumble experience.
Ensure every PT client receives a professional assessment, clear goals, an appropriate program, and regular progress reviews.
Match clients with the right trainer and intervene early when attendance, engagement, or results decline.
Maintain a selective personal-training roster and lead by example in sales, service, programming, and follow-through.
Build a culture where long-term client results matter as much as the initial sale.
Maintain a simple weekly scorecard for PT and Boot Camp, including leads, consultations, conversion, active clients, attendance, trainer productivity, retention, and revenue.
Review the pipeline with the team, identify gaps early, and turn targets into clear weekly actions.
Use performance data and client feedback to improve sales, coaching quality, scheduling, and the member experience.
Partner with the Studio Manager and Front of House team to create one connected member journey and support studio operations during key periods.