Personal Training Director in Training

Crunch Fitness•Van Nuys, CA

5d•Onsite

About The Position

The Personal Training Director in Training is a leadership-development position that learns and executes the full scope of the Personal Training Director role while continuing to personally service Personal Training clients. The position supports the Personal Training Director in leading the Personal Training department at an assigned club location, developing trainers, supporting revenue and enrollment performance, and delivering an exceptional member experience while building the leadership, business, and operational capabilities needed to advance to Personal Training Director. The role is accountable for personal client results and production as well as supporting overall department performance. The position works under the direction of the Personal Training Director and takes ownership of assigned department areas while developing toward full Director responsibilities. It may act on the Director’s behalf for day-to-day operational matters when expressly delegated, but has no independent authority over staffing, compensation, discipline, or budget decisions. It supports or works alongside Elite Trainers, Master Trainers, and Personal Trainers. This is a non-exempt, hourly position. The Personal Training Director sets the schedule in advance according to member demand and location needs; it typically includes evenings and weekends. All hours must be accurately recorded, and required meal and rest periods must be taken. The position is based at one assigned club location, with occasional travel for company meetings, training, and events as business needs require.

Requirements

High school diploma or GED.
Current nationally accredited Personal Training certification, such as NASM or another certification on the Crunch Fitness Certification Approval List.
Current Cardiopulmonary Resuscitation (CPR) certification.
Current Automated External Defibrillator (AED) certification.
Complete ClubConnect education requirements as established by the Company.

Nice To Haves

Prior experience delivering Personal Training or comparable coaching services.
Demonstrated success building and retaining a personal client base.
Interest in and commitment to advancing into a Personal Training Director role.

Responsibilities

Learn and execute the full scope of the Personal Training Director role under the Director’s direction.
Support recruitment, onboarding, and development of Personal Trainers at the assigned location.
Assist with team meetings and Trainer 1:1 meetings, and provide direction, motivation, and guidance toward individual and Company goals.
Coach Personal Trainers on session delivery, program design, client communication, and Company service standards.
Complete assigned leadership development coursework and Director readiness requirements within Company-established timeframes.
Model Company standards and Core Values on the training floor.
Personally service qualifying Personal Training sessions and maintain an active personal client base.
Deliver professional, results-driven Personal Training sessions consistent with Company programming standards.
Conduct CrunchONE Kickoff sessions and convert qualifying sessions into Fixed Recurring Personal Training agreements.
Maintain personal client retention, client lifespan, and enrollment performance against Company targets.
Support the department’s monthly, quarterly, and annual Personal Training revenue objectives.
Support location targets for CrunchONE Kickoff attachment, completion, and conversion.
Support local marketing initiatives, member engagement events, and Company-approved social media content.
Drive retail and supplementation sales performance, including approved programs such as dotFIT and PES/PE Science.
Ensure clients receive required documentation, including client folders and accurately logged program and meal-plan records.
Ensure clients receive scheduled monthly results reviews and ongoing accountability consistent with Company standards.
Use Company dashboards and reporting tools to identify and re-engage at-risk clients.
Accurately record hours worked, sessions, and events in Workday and other Company-designated systems.
Maintain required certifications and qualifications, and keep credentials current in Company systems such as ClubConnect.
Complete required onboarding and ongoing coursework through Company-designated platforms such as MindTickle and ClubConnect.
Follow Company policies on client payment types, billing, and collections, and promptly report suspected record falsification, theft, or other loss-prevention concerns.
Support and maintain Company cleanliness and facility standards within Personal Training areas.
Perform additional duties assigned by the Company based on business needs.